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I wasn't able to get a bonus on my iOS game earlier today as well. We're investigating why. Thanks!

It took about an hour. And it's over now. Anything missing?

The downtime is going to be tomorrow.

Hi, we're moving game servers to a cloud-based solution either this Wednesday or Thursday. This is a one-time procedure to provide more stability and expand our options for future server-related features. The best-case scenario: the downtime will last only a few hours. The worst-case scenario...

Fuel (3) and Pax (5) are available to send right away from level 3, while Fuel (20) and Pax (10) are available from level 10.

That's an urgent issue requring a mention of both of us on Saturday! There's no hint of upcoming event in the weekend code! I'm calling the CEO as we speak to bring this issue to his attention. There'll be a one week break from special events. To do those other things in the game. And I'll do...

There's no need to check. The drop rates for all Adventure flights haven't changed once since they were introduced in 2011.

New players now don't need to enter their names immediately, so they stick with their default ones, as @Bob69bob has guessed. So, yeah, it's normal.

We had to do a quick solution for the problems many people experienced on the weaker devices upon 7.0 release. There'll be an option to choose between standard and high definition textures in 7.2 update.

Also, the Sports Bar got a new look in 7.1, as well.

We've tried to repeat this issue on our devices yesterday, and it didn't happen. Please file a ticket to the support team.

There're some nice figures in the original Facebook post, too.

Hi, yeah, it's not normal, there was someone maybe a month ago on the forum with a similar issue. If you've deleted him already, we'll not be able to track him, but if he's still there, please don't delete him for now and send me a PM with your friend code.

Good news. 7.1 update will include the low-resolution textures to be displayed on weaker devices (it will be more noticeable on tablets than on phones, of course). This feature will improve the stability of the game on those devices.

Oh, and I totally forgot we've done the new look for University, too. It was one of the best buildings from the 2012 era, but a high-definition update never hurts.

Hi everyone! The next few updates are going to be focused on fixes and improvements in the wake of 7.0 release rather than introducing major new features. The first of those updates is coming next week. I’ll start with the bad news. As of now (August 20), we’ve found no quick solution to the...

Gyroscopic Mouse was one of the items for Level 2 Control Tower. Upon 7.0 release all additional items for this building were removed, but the mouse was accidentally left in the gifts. It is soon to be gone from there, as well.

We're looking for measures to reduce a number of crashes, the first part of those is coming in 7.1 update to be released in late August.