iOS Major alliance bug

[Madge59230]

Last week our alliance had 2 people who found themselves frozen out of alliance tasks and so rewards, this week there are 7 of us. Yes SEVEN.

Any other alliances having this problem or is it just All New Tadashi? Free2Play this counts as a major problem for me so sorry Ive tagged you.

Madge

prefix is ios but don’t think we all are.

 

[Le petit prince]

Everything looks normal here, I see all players have their tasks. However, the 50% alliance bonus from last week is still not active.

 

[Ceve]

Everything looks normal here, I see all players have their tasks. However, the 50% alliance bonus from last week is still not active.

Same here, no alliance reward as of yet.

 

[Duck Airport]

No alliance rewards or points added!

 

[MikeH]

Same here on my support account - no bonus activated. Our main alliance has received awards and bonus though.
And about that bug that @Madge59230 is writing - we had some issue with one of our members, but he disapeared completely from alliance one week. I had to send him invite again. But otherwise no problems regarding members.

 

[Jukebox]

Same here !

 

[Jimbo]

Same here, no 50% bonus added 😐

 

[Junior Sis]

Last week our alliance had 2 people who found themselves frozen out of alliance tasks and so rewards, this week there are 7 of us. Yes SEVEN.

Any other alliances having this problem or is it just All New Tadashi? Free2Play this counts as a major problem for me so sorry Ive tagged you.

Madge

prefix is ios but don’t think we all are.

Yes. Sometimes it takes a bit after the weekly reset, at most an hour for me. However, it is several hours past and I am having the same problem. I can't communicate with my alliance members, but I know what they do and when, and noone is following their normal pattern or posting stats againt their weeklies, so I am going to opine that it is the entire alliance.

 

[Evenstallion]

No bonus or alliance points for me.

 

[Madge59230]

Everything looks normal here, I see all players have their tasks. However, the 50% alliance bonus from last week is still not active.

Not talking alliance bonuses. Im talking tasks 1/3 of ANT are shut out. That is not right!!

 

[Madge59230]

Same here on my support account - no bonus activated. Our main alliance has received awards and bonus though.
And about that bug that @Madge59230 is writing - we had some issue with one of our members, but he disapeared completely from alliance one week. I had to send him invite again. But otherwise no problems regarding members.

We dont disappear. Just no tasks.

 

[MikeH]

We dont disappear. Just no tasks.

Thats something new.

 

[Ali9797]

No alliance reward or points for me too

 

[LX Air - Teresa]

No issues with me, and I think no issues in general with CRA members. But I saw lots of complains in the official members group on FB

 

[PLMerry]

No alliance reward from last week. Everything else is working fine.

I sent a message to support and got the reply;

Airport City Support Team
November 04, 2019, 08:19 -0500
Hello, I'll talk the matter over with the dev team and get back to you shortly. Stay tuned!

I also just let them know that it is not just me., but a group of us, that this is happening to.

 

[PLMerry]

As I was typing the above post received this from support;

Airport City Support Team
November 04, 2019, 09:46 -0500
We've sent the reward to your game. Please close the app and open it again with a stable Internet connection. Let me know in case any additional questions arise!

After reloading the game my bonus was rewarded. Of course I already completed my first task this week, but it was only flights to Egypt, so I did not really loss all that much.

 

[fertob]

Its not about alliance bonus.
The problem is 7 members of the alliance have no alliance task. They still in the alliance and their pax counted, only no task.

 

[PLMerry]

Its not about alliance bonus.
The problem is 7 members of the alliance have no alliance task. They still in the alliance and their pax counted, only no task.

I hear you. I also mentioned your issue in my last email to them, but you might want to collect data and let support know. They won't do much with my third hand information.

 

[Free2Play]

Hi!
We're investigating those issues.

Thanks.

 

[Sazaville]

Free2Play , just so you know, ZPFR - Saza account didn't get tasks last week and end up with no alliance bonus this week. Thanks Ivan for looking into this.