Game maintenance

[AshPort]

Do you think we will get rewarded for our patience? To ask an airport city enthusiast to wait for 9 hours is almost too much to bear!!!

folks were out for weeks and got 15 greenies, some did
1 day, maybe 3 greenies

 

[Nightfish]

folks were out for weeks and got 15 greenies, some did
1 day, maybe 3 greenies

I would prefer item limit removal over greenies

 

[Franswan]

I was out for over a week around Christmas I know I got greenies can’t remember how many. Never got Xmas quest completed due it. Think it affected iOS players

 

[A Merryflyer]

My money is on a Bonus (possibly A Friend in Need) and a Warehouse Item.

 

[Husam]

Because the game in maintenance and no server connected completely offline did you notice that the game not freezing any more and start very fast

 

[Arggers]

I got to see my alliance destinations before it went off, surely it'll count how many flights you do whilst still offline?

 

[JayBee]

I wouldn’t count on it.

I got to see my alliance destinations before it went off, surely it'll count how many flights you do whilst still offline?

.

 

[Madge59230]

I got to see my alliance destinations before it went off, surely it'll count how many flights you do whilst still offline?

No it wont. It doesn't in normal play so it wont for this. The worse is you've lost a day and the numbers to fly don't take this into consideration. OK for fist task but make 2 and 3 more difficult.

 

[Franswan]

Anyone’s game back yet it’s surely more than 9 hours

 

[kids]

you can still visit Madien.

 

[Madge59230]

you can still visit Madien.

Thats cos Madlen is in your game. Not on the server.

 

[Southoftheborder]

Anyone’s game back yet it’s surely more than 9 hours

No it's not - yes it is

 

[Droidhak]

Mine's still down.

 

[Bob69bob]

My money is on a Bonus (possibly A Friend in Need) and a Warehouse Item.

Bah ha ha ha! Good one! Here, have a Large Repair Set.

 

[Bob69bob]

I lost 4 QLs but if it improves the $h1t fight we’ve been having formthe last 10 months then so be it. Good opportunity to do a few flights to gather needed items for alliance tasks.

 

[Canadian Cowboy]

I hope this maintenance fixes some ongoing problems with my game. The latest is that the game seems to go into some type of a 'loop'. The radar display lines (arms?) in the radar displays do not scroll smoothly in the circle. They move from the middle of the upper right quarter and just cross the horizontal line into the bottom right quarter, and then jump back into the upper right quarter. When this is happening, if I try to scroll about the screen (move about my airport) the screen jumps back to the lower right corner or the upper left quarter. After a while (10 to 20 minutes) the game seems to settle down. The game also seems to work normally for an hour or so, if I shut down AC, force stop it, purge the cache, shut down the tablet and then start up the tablet again.

If the maintenance does not fix my games performance, I'll have to write to GI about it.

 

[AshPort]

If the maintenance does not fix my games performance, I'll have to write to GI about it.

you could have a problem with your tablet, i dont understand androids, but mine is crap on my support, similar to what you are having

do you have an android, or similar

 

[JayBee]

Just saw this in FB comments.

 

[Southoftheborder]

Wow - it worked - look what I posted 20 minutes ago

GI are a commercial company. making money from their customers (us).

As such, they are providing a service. Yes occasionally updates need to be made, but presumably their plan indicates how long this should take, how long it might take, and a worst case scenario (cancel the updgrade and roll back).

They should tell us the worst case scenario up front, than as the hours/days/weeks progress, update their customers (us) as to progress: eg "we're 4 hours into the upgrade - all going to plan - still on target to complete by 16:00".

It's called communication!

It doesn't matter if it's good or bad, any reputable service delivery company needs to keep their customers informed - otherwise they will vote with their feet!

So GI - what was the plan, and how is it progressing?

It is all we ask - keep us up-to-date

 

[Disco]

Still not working for me. Plus, overnight, I've lost a powerful Delta. Its showing in my warehouse still but it never returned from Iceland this morning? Has there been an eruption which has taken it out?

On a serious note, how do I raise a ticket or should I just wait till maintenance is over?