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Android G! wants to rob out players!

B17 Flying Fortress

1000+ Star Club
Device
  1. Android
Username
B17
Hi,
My story below. I already know that is not the only mine.
In a moment, it could be a story of everyone who plays the game for a long time and has over 100 pieces of any game item in the stock.

I was really looking forward to the new Thanksgiving Day event.
I bought a premium ticket and accumulated 12K hats in one evening. Unfortunately, the next morning my game has been blocked.
Immediately I sent a complaint to the support asking for clarification and unblocking. I did nothing wrong but I was treated like a cheater.
Two days of waiting and finally I got the answer that my game is not up to the standards. The next 4 days of correspondence and I got the answer that I have too many lollipops. If I agree to remove the excess lollipops, they will unblock me. I don't agree with that, so I'm waiting.

My game is very non-standard as I have been playing AC for 8 years, including 6 years with no limit of 100.
Years ago, it was possible to buy (for hundreds of green banknotes) additional slots in the Catering factory, Beds Factory, Pills Factory, and Lollipops Factory. Six factories with 4 slots gave me every day 48 lollipops, beds, pills, lollipops, catering. There wasn't any limit and there was no restriction on collecting. Over the years, I have collected 50K catering, and over 30K beds, catering, pills, lollipops. I also have high states with other items in the game - it is the result of playing this game for many hours for the past 8 years.
Suddenly, my love of the game, all my in-game assets turn out to be a problem for G!.
No matter how much I play, no matter how much I paid for this gaming or for a subscription. Promises given by G! when introducing the limit of 100 "Nothing from the previously worked out will not be taken from anyone" are not valid anymore.
It's bad I have more than 100 lollipops today, for sure too much catering tomorrow, and so on to take away everything in the game.
I am a paying-for-playing player, a long-term AC lover and my many years of playing are not rewarded but penalized. There are no new levels in the game for years, so I'm not closing the collections, trying to save XP. Probably G! want to take away these collections from me also.
These are unfair practices to extort money from players. I was buying gold subscriptions, event buildings (some of them twice) so it was easier to get items in the game.
Now they taking away them for the senseless reason that I have a lot of them.
There is no chance to talk to the support staff - they answer within 2 or 3 days, they work too shortly, not even knowing the rules and realities of the game. Any player with a few years of practice knows much more about the game. I know that the number of lollipops is not a problem - the problem is that in the past there was no limit in the game and long-time players have too much wealth.

Who else received such an explanation of the blocking up?
Who else has over 100 game items in stock?

Ivan (Free2Play) has disappeared and there is no successor.
Now I understand why. No one wants to be a whipping boy and accept criticism for unfairly tacting players.
In my opinion, this game, if these activities are not suspended, should be blocked from distribution by Google Play, Appstore, Windows Store.
This game is no giving fun to players, just only steals money from them.

a DarekK
Yeah I was blocked the same time as you for having too much fuel. All collected over 8 years of play. They were only concerned with the fuel and not any other items that are thousands over 100. They unblocked me the 2nd day and then hours later blocked me again. Now they offer to unblock me only if I give up my fuel for 50 green. I gave them my history and am still waiting to be unblocked. I was also doing well in the quest until I was blocked. I would just give up but I've spent too much time just to give up although I want to. I have cbm's as well and feel targeted and punished for being a loyal fair player.

B17
 
Yeah I was blocked the same time as you for having too much fuel. All collected over 8 years of play. They were only concerned with the fuel and not any other items that are thousands over 100. They unblocked me the 2nd day and then hours later blocked me again. Now they offer to unblock me only if I give up my fuel for 50 green. I gave them my history and am still waiting to be unblocked. I was also doing well in the quest until I was blocked. I would just give up but I've spent too much time just to give up although I want to. I have cbm's as well and feel targeted and punished for being a loyal fair player.

B17

This is so unfair and definitely against any rules. I am keen to see the reaction from Google if such behavior of developer will be reported to them. And I would not hesitate to claim legitimately all my past payments in such situation. EU regulations are there to protect end user.
 

DarekK

1600+ Star Club
Device
  1. Android
Username
aDarekK
We all are punished for being a loyal fair player.
Why? We need an answer from G! We deserve that.
They are robbing us, and finally, they are killing this game.

In my history, as I wrote, after one week, they unblocked the game but....
I didn't get back lost green banknotes from working Mint. They ignoring my messages. They just hate players with CBM, even if we bought them years ago for real money.
 
With regard to extra buildings, I never knew how people had dozens of rocket gardens recently, or that extra plane thing? But we used to be allowed 10 rocket Gardens and ten planetariums (which cost a lot of green), and there may have been some others we were allowed ten of. This was changed so we were offered a measly bonus for having four planetarium and rocket Gardens put in the warehouse when in reality 500 green would have been more realistic. Gi need to think long and hard about their next steps as I'm sure there is a case to have the game pulled from servers, they are essentially robbing people and I would support anyone if items are actually stolen from our warehouses.
 

Barkmi4 (Mike)

1000+ Star Club
Wiki Editor
Moderator
Device
  1. iPad
Friend Code
PM
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Barkmi4 *items*
With regard to extra buildings, I never knew how people had dozens of rocket gardens recently, or that extra plane thing? But we used to be allowed 10 rocket Gardens and ten planetariums (which cost a lot of green), and there may have been some others we were allowed ten of. This was changed so we were offered a measly bonus for having four planetarium and rocket Gardens put in the warehouse when in reality 500 green would have been more realistic. Gi need to think long and hard about their next steps as I'm sure there is a case to have the game pulled from servers, they are essentially robbing people and I would support anyone if items are actually stolen from our warehouses.
There was a bug when they introduced the in game download. Late V7.x games. After an in game download happened, you could add as many buildings as you liked to your city from your warehouse.
When they finally patched this and removed the buildings, they gave a spyglass and something else as compensation.

I think they should go back to 10 buildings personally. I’d buy more planetariums if we could place 10, as I’m sure others would. Which is more money for them? Plus more land needed? Makes sense in my head.
 

DarekK

1600+ Star Club
Device
  1. Android
Username
aDarekK
In the beginning, players were able to have 12 building max - I remember 8 years ago I saw 12 Catering Facilities in someone City.
Later was a maximum of 10 buildings but an additional number of trees and other decorations was without restrictions.
2 years ago G! started using the magic concept "balancing game" and changed this like other things in the game.
Family ticket changed producing from + 200% pax to +100%.
Let me also remind you loudly debated change of the Vintage Weathervane.
By the way, the price of CBM in the second sale cost a few times more than on first time.
I remember it was shocking. I was very jealous of those who bought 10 each from CBM on the first sale. However, the time has shown that it was still profitable.
Nothing invented by G! will surprise me anymore.
 
In the beginning, players were able to have 12 building max - I remember 8 years ago I saw 12 Catering Facilities in someone City.
Later was a maximum of 10 buildings but an additional number of trees and other decorations was without restrictions.
2 years ago G! started using the magic concept "balancing game" and changed this like other things in the game.
Family ticket changed producing from + 200% pax to +100%.
Let me also remind you loudly debated change of the Vintage Weathervane.
By the way, the price of CBM in the second sale cost a few times more than on first time.
I remember it was shocking. I was very jealous of those who bought 10 each from CBM on the first sale. However, the time has shown that it was still profitable.
Nothing invented by G! will surprise me anymore.
Yes I remember the first period with cbm, I only had a casino I think but kept it running non stop then acquired the bank and mint. I don't remember 12 buildings but that was before rocket Gardens and planetariums so they weren't quite as fun. Weather vane should never have been messed with, that's where most of my green go really.
 

DarekK

1600+ Star Club
Device
  1. Android
Username
aDarekK
I've moved the game to a new phone and I have a new friend code.

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This is so unfair and definitely against any rules. I am keen to see the reaction from Google if such behavior of developer will be reported to them. And I would not hesitate to claim legitimately all my past payments in such situation. EU regulations are there to protect end user.
Google might just pull the game, unsure if they could do anything else? Per GI's terms of service:

"You agree that GI reserves the right to manage, regulate, control, modify and/or eliminate, game elements (which may, among other things, make Virtual Items substantially more valuable, effective or functional, or less valuable, effective or functional, more common or less common, or eliminated entirely) – for purposes of gameplay and multiplayer balancing. All Virtual Items remain our property."
 
Yeah I was blocked the same time as you for having too much fuel. All collected over 8 years of play. They were only concerned with the fuel and not any other items that are thousands over 100. They unblocked me the 2nd day and then hours later blocked me again. Now they offer to unblock me only if I give up my fuel for 50 green. I gave them my history and am still waiting to be unblocked. I was also doing well in the quest until I was blocked. I would just give up but I've spent too much time just to give up although I want to. I have cbm's as well and feel targeted and punished for being a loyal fair player.

B17
Absolutely disgusting what is going on.

Players take years to invest time and effort to try their best to do well and this happens.

A few people on here had used words like robbery , it is just that, GI have turned into nothing but thieves. No wonder Ivan left the forum , he always seemed to want to tell us more but had his hands tied.
 
Google might just pull the game, unsure if they could do anything else? Per GI's terms of service:

"You agree that GI reserves the right to manage, regulate, control, modify and/or eliminate, game elements (which may, among other things, make Virtual Items substantially more valuable, effective or functional, or less valuable, effective or functional, more common or less common, or eliminated entirely) – for purposes of gameplay and multiplayer balancing. All Virtual Items remain our property."
I do not get what is wrong with them putting that in their terms of service.
When playing a game like this, of course things can be changed by the developpers. What did you expect?
Do you really believe this is the only game where the terms of service have a section where they indicate that game can be changed as the company wants to?
As for the virtual items, they mean the game elements (such as all the buildings). It seems logical to me that those are property of the company, and you are not allowed to try to use them in any other game (if you would want to do that).

Blocking a player for having to many items is wrong. Really wrong. That should never happen.
But having the company change some parts of the game, because they want to improve or balance the game, that is absolutely normal. If they would not do that, we would still be in V1 instead of V8...
 

Pilot Keith R

600+ Star Club
VIP Flyer
Device
  1. iPad
Friend Code
03ofhzv7b
Username
Pilot Keith R
Being an active player for about a year and approaching level 72 with 357 stars, I still regard myself as somewhat of a novice at this game. Clearly having read some of the many comments about excess planes, buildings, historical problems and GI programming issues, it is obvious that this game, good though it is, has similar flaws and bugs to most games around.

Personally, I don’t mind spending real cash on this game and have done so, certainly during lockdowns as there aren’t many things to spend money on. What I object to is the basic game flaws such as videos that crash the game. Video ads are part and parcel of the game and for money are the only way of maintaining a decent speed of progress. This bug/flaw/cheap links/poor programming is inexcusable and the silence from GI on getting this fixed has been deafening.

As an alliance owner, taking over from a very established player of over 4 years standing, I have tried to understand more about how this game is operated. It is clearly manipulated by some ( the pax carried numbers are off the scale), whether by cheating or being complete insomniacs with bottomless pockets I don’t know but something is going on and probably has been for a long time.

I play this game every day (for far too long) and with 11 planes, struggle to make 100k pax carried each week. If the max is 14 (I haven’t got that far yet), I have no idea how players can fly over 10 times that amount.

All that said, I enjoy the challenge of the game, the friendships of the alliance, neighbours so will soldier on. Please, please GI sort out the black screen video ad crashing problem.
 
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