Well, I got a reply from support. They wanted to know why I couldn't use my jets.?????? I said northing in my message about not being able to use them. Somehow, I don't think their English comprehension is very good. I keep stressing the fact that I don't want to sell my S3 jets in order to advance to a high level destination - but if they don't play the game, they're not going to have any idea what I'm talking about. I asked them to talk to the developers about this.