Maintenance is back!!!!

[Southoftheborder]

Everything was working okay yesterday evening (apart from not getting the goodies for maintenance).

I try a space launch this morning : "Maintenance in Progress"

I could do it yesterday - tried closing/restarting, still the same.

Anyone else having this problem?

 

[ABC6666]

I also have that problem on android...

 

[LjGibbs]

Everything was working okay yesterday evening (apart from not getting the goodies for maintenance).

I try a space launch this morning : "Maintenance in Progress"

I could do it yesterday - tried closing/restarting, still the same.

Anyone else having this problem?

One of my alliance members has just notified me of this. I've got a red on the pad too now

 

[Madge59230]

I launched a red earlier and it was ok. Have to try again. @LjGibbs You still there?

 

[LjGibbs]

I launched a red earlier and it was ok. Have to try again. @LjGibbs You still there?

I am @Madegwen59 on me lonesome

 

[Madge59230]

Waiting for swall, and coffee!

 

[Madge59230]

I'm in @Swall5432 has a maintenance messge. She trying reboot.

 

[Madge59230]

Everything was working okay yesterday evening (apart from not getting the goodies for maintenance).

I try a space launch this morning : "Maintenance in Progress"

I could do it yesterday - tried closing/restarting, still the same.

Anyone else having this problem?

Have you tried rebooting. @Swall5432 had same problem on iOS and rebooting cleared it.

 

[Arggers]

I'm back to 'Maintenance in Progress' on Samsung Android for Space Launches only too.

Don't suppose the maintenance fixed the adverts problem too, did it?

 

[Madge59230]

I'm back to 'Maintenance in Progress' on Samsung Android for Space Launches only too.

Don't suppose the maintenance fixed the adverts problem too, did it?

Have you tried a reboot?

 

[Southoftheborder]

I've rebooted - visited Madlen - checked for updates.... no joy!

PS Adverts were NOT working at all for me after the maintenance (they were occasionally before)

 

[Madge59230]

I've rebooted - visited Madlen - checked for updates.... no joy!

PS Adverts were NOT working at all for me after the maintenance (they were occasionally before)

Sounds like ticket time.

 

[Southoftheborder]

working now

 

[Arggers]

Have you tried a reboot?

All good again now. No ads so far though

 

[PhactorPhil]

I have the latency issue again this morning. No issues and smooth game play last night after maintenance period was over and accepted the generous gifts from GI.

 

[PhactorPhil]

I opened a new ticket with GI #8281566 if anyone wants to piggyback on it.

Here is what I stated on my ticket:

After the planned maintenance was completed yesterday, I was able to play the game after the day reset without any latency issues previously experienced.

However, this morning, I am suffering the same problemsI was experiencing prior to the maintenance: SIGNIFICANT LATENCY AND GAME PERFORMANCE ISSUES.

This is not an internet or device performance issue. All other applications and internet-required actions on the device are performing without issue. Other players have reported similar issues via social media and online forums.

I have attached two screenshots. The first is when I attempted to visit a neighbor; the Please Wait screen appeared and remained for five minutes before I shut the game down and restarted it. The second is when I attempted to take the gifts I received overnight; after clicking on each gift to accept it, the game did not change the gift status. I again waited over 5 minutes before I shut the game down and restarted it.

Even after shutting the game down and restarting it, the issues continued.

The issues related only to the social functions of the game; the remainder of the game appears to perform without issue.

Please investigate and advise.

 

[Husam]

I opened a new ticket with GI #8281566 if anyone wants to piggyback on it.

Here is what I stated on my ticket:

After the planned maintenance was completed yesterday, I was able to play the game after the day reset without any latency issues previously experienced.

However, this morning, I am suffering the same problemsI was experiencing prior to the maintenance: SIGNIFICANT LATENCY AND GAME PERFORMANCE ISSUES.

This is not an internet or device performance issue. All other applications and internet-required actions on the device are performing without issue. Other players have reported similar issues via social media and online forums.

I have attached two screenshots. The first is when I attempted to visit a neighbor; the Please Wait screen appeared and remained for five minutes before I shut the game down and restarted it. The second is when I attempted to take the gifts I received overnight; after clicking on each gift to accept it, the game did not change the gift status. I again waited over 5 minutes before I shut the game down and restarted it.

Even after shutting the game down and restarting it, the issues continued.

The issues related only to the social functions of the game; the remainder of the game appears to perform without issue.

Please investigate and advise.

As free2play say there is another update in march
https://www.airportcitygame.com/threads/game-maintenance.21535/page-12#post-320312

 

[PhactorPhil]

As free2play say there is another update in march
https://www.airportcitygame.com/threads/game-maintenance.21535/page-12#post-320312

But I beat him by posting my issue 20 minutes before he gave an answer ... so glad he gave us the additional scoop, 'cuz i thought the issues were all server-related, not code-related.

 

[Aardvark]

I am @Madegwen59 on me lonesome

@LjGibbs Adding you as a neighbour. I'm just about to land a red launch so can launch yours if you're stuck and on a clock.

 

[LjGibbs]

@LjGibbs Adding you as a neighbour. I'm just about to land a red launch so can launch yours if you're stuck and on a clock.

Thanks will accept the neighbor request when I get back. We launched this morning but thank you anyway