- Device
-
- Android
- iPad
- Friend Code
- 1902
- Username
- Happy Helen
Hi all, i wonder how many of you players can relate to this? after a chat with Tom (Wavery huff) i decided to open a ticket to GI, this is what i wrote,
How my airport looks to me is nothing like how my neighbours see it, it is well out of date and does not show any of the recent quest building i have gained, no world cup, halloween or christmas building are present, town hall, control towers ect are all at different levels to my actual achieved level, how can this be, it also make quests difficult to do if they can't see building i have.
This was the 2nd rely I got after the 1st asked for some screen shots as proof,
Thank you for sending me the informaiton necessary to conduct a careful investigation into the matter.
Our dedicated team of engineers is focused on detecting the root of the issue and eliminating it as soon as possible. However, I would like to draw your attention to the fact that it will require us some time to introduce proper changes to the upcoming game versions. To avoid bothering you with system notifications asking you to update the request before the new version is released I have to change the ticket status to "solved" but feel free to open the ticket should you have additional questions or create a follow-up so I could get back to you shortly and assist you the best way I can.
As it is in our best interest to make the game run smoothly and let you enjoy the game process I would like to ask you to cooperate with our Support Team and let me know of the state of the issue when a new game version is released and you update the application. Your patience and support are highly appreciated!
Wow, what waffle, dreadful personal service from GI!!!
Yip, I have must_dash as neighbour who shows as lower level, I wonder how many of my neighbours this relates too?