Game maintenance

[crescent moon (RIP)]

Ah must be alliance map related

Oops, forgot to mention that.

 

[Deleted member 5399]

Oops, forgot to mention that.

Speaking of alliance related, "ISSUES"; How about Free2Play a suggestion when looking to add a new member from your neighbors list, you put the names in alphabetical order.
I have 499 people to choose from and the one person I wanted was at the bottom or near the bottom of the list, forcing me to scroll all that far, when i could have went to user names beginning with the first letter and found them real easy.

 

[benfly123]

Ah must be alliance map related

Too be more specific the special alliance weekly flights. Alliance maps only give special planes and super mystery bonuses.

 

[Navigata07]

Too be more specific the special alliance weekly flights. Alliance maps only give special planes and super mystery bonuses.

Oh ok got you. Where can you get info on those collections?

 

[Sudip]

Similar to @LAX I have done 911 flights to Maracay but have only 6 drops. I'm sure I won't get my 10 drops before I 3-star the flight, unless I want to try golden dice & instant returns.

My experience is also same...

 

[Gt city]

Anyone have any new problem after maintenance?

 

[BelleAIr]

Speaking of alliance related, "ISSUES"; How about Free2Play a suggestion when looking to add a new member from your neighbors list, you put the names in alphabetical order.
I have 499 people to choose from and the one person I wanted was at the bottom or near the bottom of the list, forcing me to scroll all that far, when i could have went to user names beginning with the first letter and found them real easy.

You can put the first or second letter of their name in the search bar.

 

[nick6901]

Anyone have any new problem after maintenance?

@JayBee @LjGibbs

 

[JayBee]

@JayBee @LjGibbs

Thanks @nick6901

Anyone have any new problem after maintenance?

No problems related to the maintenance...however I have been waiting several days for them to fix my support account. I am still getting a message that I am in violation of something. I started getting it right before maintenance began, so GI said maintenance related and it should clear, but it never did and they still don’t seem to be working on it. They sent a sr way instead. It’s frustrating.

 

[Husam]

Anyone have any new problem after maintenance?

Up to now every thing OK with me just take time to load and to start launch but this i think not a problem maybe because these (launch, visit, gift,) online but better than before.

 

[Arggers]

Anyone have any new problem after maintenance?

Does still not seeing videos count?

 

[PhactorPhil]

Anyone have any new problem after maintenance?

Nothing new, just recurrence of same issues prior to maintenance. I opened a ticket with GI, they asked for some logs, and I received this ticket update just moments ago:

Mar 1, 12:27 EET

Dear Phil,

It turned out that the server still need some fixes.
Please, wait for the next update. We are working under it at the moment and doing our best to fix it as soon as possible. We apologize for the inconvenience caused.

 

[Teboho]

Nothing new, just recurrence of same issues prior to maintenance. I opened a ticket with GI, they asked for some logs, and I received this ticket update just moments ago:

Mar 1, 12:27 EET

Dear Phil,

It turned out that the server still need some fixes.
Please, wait for the next update. We are working under it at the moment and doing our best to fix it as soon as possible. We apologize for the inconvenience caused.

I maybe wrong on this, but how does fixing a server (hardware) related issue rely on the new update (software)?

 

[PhactorPhil]

I maybe wrong on this, but how does fixing a server (hardware) related issue rely on the new update (software)?

You're not alone in wondering the same thing

 

[Teboho]

You're not alone in wondering the same thing

I thought things had changed since maintenance...

 

[Davescharf]

You're not alone in wondering the same thing

Simply put a lot of times you design software in a way that works based on the hardware platform.

Things like Oracle databases behave very different on different Linux based hardware for example. You’ll also see huge performance changes in an application after a database upgrade until the queries hitting the database are tuned to reflect the changes made by the upgrade.

Ivan’s message made a lot of sense to me when he mentioned there was an accompanying set of code fixes. Even though it still feels like the status quo I’m glad they did it this way because they could have introduced a lot of problems trying to combine the two efforts

 

[B29Medic]

I'm sorry if this was mentioned earlier in the thread. I was wondering if anyone else lost all of their neighbors in the server maintenance?

 

[PhactorPhil]

I'm sorry if this was mentioned earlier in the thread. I was wondering if anyone else lost all of their neighbors in the server maintenance?

I have not. You may need to open a ticket with GI

 

[B29Medic]

I have not. You may need to open a ticket with GI

OK.Thank you, I am trying to decide if I want to get them reinstated or use this as a good opportunity to fill my neighbors list with only Forum members like everyone suggests.

 

[Canadian Cowboy]

Well, my account is blocked again. I just got it unblocked yesterday and when I logged in this morning, the 'Violation of terms' message window has appeared again. (sigh) This problem has only appeared since the maintenance on the GI servers. Has anyone else experience a problem like this? I have been playing Airport City for a while (4 years or so...I have lost count), and I have never cheated.

The servers check to see if the date/time on my tablet has been reset, which I am not doing. I have my tablet set to automatic. However, I am wondering if it my time zone that is causing problems with GI servers date/time checking routine. I live in Saskatchewan, Canada, and we do not observe daylight time, which means we do NOT reset our clocks. (This is because the world revolves around Saskatchewan, but that is a whole other story. Grin) Anyway, this means that in Saskatchewan we change from CST (Central Standard Time) in the winter to MDT (Mountain Daylight Time in the summer. I suspect that to the GI servers this could look like I am changing the date/time on my tablet because I am changing time zones, when in actual fact I am not resetting the date/time on my tablet.

I have sent an email to GI support that my account is blocked again. I have also mentioned the information listed above. The ball is in their court.

If they unblock my account fine. I suspect it will get blocked again the next day, though. If they do not unblock my account, I will 'disappear' to all the other Airport City players out there, and my enjoyment of the game will be greatly reduced since. many of the game features will be disabled.

Heading out to make a fresh cup of coffee while I wait for a reply from GI,
Canadian Cowboy.