Free Videos

[Husam]

I get 10 per day on iOS but there is a limit on how I can use them. For example I can’t use all 10 for extra fuel.

You can use the ten for fuel but how its work i did this every time the video finish and collect the F10 i land a guest plane then go back to the fuel and run the video ... etc

 

[Husam]

My android game goes through stages also. Right now, it lets me watch the entire video, then tells me the offer is not available. Tried it for fuel, passengers, commercial and passenger buildings, daily mission. Wouldn't mind so much if it would say not available BEFORE I watch the video, but it makes me watch the whole thing first, then denies me.

When say not available i land a guest plane 1 or 2 after that the video show up and can be run like normal.

 

[Capt.S]

You can use the ten for fuel but how its work i did this every time the video finish and collect the F10 i land a guest plane then go back to the fuel and run the video ... etc

That’s interesting. I’m going to try it tomorrow.

 

[crescent moon (RIP)]

When say not available i land a guest plane 1 or 2 after that the video show up and can be run like normal.

Tried that, still says not available after watching the video. It's not that the video doesn't show up, the problem is it lets me watch the video, then says offer not available.

 

[Husam]

Tried that, still says not available after watching the video. It's not that the video doesn't show up, the problem is it lets me watch the video, then says offer not available.

Maybe they know that you have millions of fuel stored

 

[Marve]

Tried that, still says not available after watching the video. It's not that the video doesn't show up, the problem is it lets me watch the video, then says offer not available.

Usually I got this msg when have bad internet connection but is something I think is not your case.
For me watch more than 2 free videos per day is very seldom!

 

[crescent moon (RIP)]

Usually I got this msg when have bad internet connection but is something I think is not your case.
For me watch more than 2 free videos per day is very seldom!

Definitely not internet connection, because I can watch videos on my windows games. (same internet connection) Also, when I first submitted a ticket, they said "All special offers and bonus videos are sent to the game automatically when you log in with a stable Internet connection. If you don't have them right now, it means there are no any at the moment." So even though there are videos to watch, there are no offers. Leaves me bamboozled. Luckily, I'm not building anything right now, so don't need the videos. (although they would be nice to change daily missions)

 

[Madge59230]

I sometimes have the message that there is video to watch but then it says unavailable. Press the play button for 3 or 4 seconds and that usually starts the video running. So it is available, just doesn't want to be watched. Not same problem as @crescent moon though, that's a pain.

 

[hannoverfan]

Sorry for reactivate this old thread.
I can't watch Videos for about 2 years. I contacted support and like @crescent moon mentiones in this tread, i got the same answer:
All special offers and bonus videos are sent to the game automatically when you log in with a stable Internet connection. If you don't have them right now, it means there are no any at the moment.
And the next answer was:
On Windows there are no videos available.

Free2Play @Ur-quan maybe you have ideas and can help me ???

 

[crescent moon (RIP)]

Sorry for reactivate this old thread.
I can't watch Videos for about 2 years. I contacted support and like @crescent moon mentiones in this tread, i got the same answer:
All special offers and bonus videos are sent to the game automatically when you log in with a stable Internet connection. If you don't have them right now, it means there are no any at the moment.
And the next answer was:
On Windows there are no videos available.

Free2Play @Ur-quan maybe you have ideas and can help me ???

Guess that was an "oops" moment. I use videos all the time on my windows games!

 

[Bob69bob]

All special offers and bonus videos are sent to the game automatically when you log in with a stable Internet connection. If you don't have them right now, it means there are no any at the moment.
And the next answer was:
On Windows there are no videos available.

Free2Play @Ur-quan maybe you have ideas and can help me ???

I think those standard cut and paste responses are about 2 years (maybe 6 months ) out of date as well.

 

[hannoverfan]

I think those standard cut and paste responses are about 2 years (maybe 6 months ) out of date as well.

No. I got these answeres 2 weeks ago...

 

[Pit1024]

So, it means the script GI support is using is perhaps 6 months to 2 years old?!

 

[Bob69bob]

No. I got these answeres 2 weeks ago...

What @Pit1024 said above is what I meant. Those responses are scripted and were no longer relevant a long time ago when GI fixed the problem. Maybe nobody told the support team .