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Just had a response:
"
Hello!
You may currently experience extended waiting period from our Team to reply. Ongoing high volume of requests we are facing keeps us a little behind. We will do our best to get in touch at the earliest opportunity.
Thank you for understanding!"
I'm finding the same issue - One ticket I raised simply disappeared, and another was 'resolved' without any comment or response.
It could be that they are simply inundated with support tickets at the moment due to flight counting issues (and others)
I'm not even getting the usual response from support now!
They 'solved' my ticket re alliance tasks....without any response!!!!!!
Raised another ticket on that ticket
Stay cool!!!!!!
How!!!!
1) Alliance lose out on 50% bonus again
2) Alliance members getting pi$$ed off - threatening to quit
3) No Golden Chest - would have been my first one ever!
4) Can't visit neighbours for whistles (would have expected 22ish), so less chance of completing event
5) Can't...
This is getting totally ridiculous
3 weeks out of the last 4 we have 'failed on the last task that would have taken us to 50%
And all we get from support is 'no problems here, try again!'
THERE IS, WE HAVE, AND ITS TOTALLY F£€&ED!!!!!!!
This is getting totally ridiculous
3 weeks out of the last 4 we have 'failed on the last task that would have taken us to 50%
And all we get from support is 'no problems here, try again!'
THERE IS, WE HAVE, AND ITS TOTALLY F£€&ED!!!!!!!
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