Official- flight counters do work properly

[user bb]

my last 10 alliance flights wasn't counted even with good internet and restarting the game

 

[Zafiro]

I sent flights to pattaya, a destination that without internet it is not possible fly. Today I lost at least 10 flights in the counter I have speeded with fuel flights because is part of my daily mission. To have evidence I have taked screen shot.

 

[Dafsade]

I sent flights to pattaya, a destination that without internet it is not possible fly. Today I lost at least 10 flights in the counter I have speeded with fuel flights because is part of my daily mission. To have evidence I have taked screen shot.View attachment 14397 View attachment 14398

Great evidence ! And they can't say that you do not have a stable internet connexion ! With 2 sim cards and 1 wifi network... !

 

[hannoverfan]

For me it is Antalya. On alliance Destination i see 58/112. But on the map of the world i have 71 flight to Antalya.
So 13 flight didn't count

 

[Southoftheborder]

Great evidence ! And they can't say that you do not have a stable internet connexion ! With 2 sim cards and 1 wifi network... !

I've sent numerous screenshots proving discrepancies. But to no avail

 

[teraph]

Just musing ... I wonder if the difficulty fixing it is because the alliance counters do work. When they fail, it's a reset that happens an instant after a successful increment. Some kind of (synchronization?) check late in the process then flags an error and resets the counter back to what it was. Once a flight gets out of synch then it will continue to error out and reset the counter. Whatever combination of conditions trigger the first error must be relatively uncommon because "most" of the time everything works. So when they check it, everything works.

I know from experience that intermittent bugs can be extremely difficult to find. I only hope that by now the GI people realize there's an error to find and aren't still convinced that their processing is working correctly all the time.

 

[Helen Mc]

response from GI re flight/Alliance tasks not woeking:

"We've checked all of your weekly flight tasks, the placement in Top100 ratings and the passenger traffic in your alliance, and there's no mismatch in the numbers. Flight counters perform perfectly fine"

This is despite providing a screenshot showing 78 flights complete, when the final total for the week said 77. It was actually 82. What more proof can you give?

When are GI going to accept that there is a problem with counting flights, let alone fix it!!!!

The exact response that I received, word for word. Obviously a scripted response!

 

[Arggers]

It's Sunday night... And the bloody counters have stopped working. As a result I can't complete my task, and therefore my alliance won't get their target and will be penalised next week. I've got proof I made those flights, for all the good it'll do.

It's Medina, which is only available online. I know my 200 Mb home fibre internet, backed by 4g cell signal works. So don't insult my intelligence.

This game is really testng my patience now. It happens too often. What's the point of putting effort in if the legit players are treated like dirt and the cheats are allowed to prosper.

Thanks for screwing over not just me but my other alliance members, Gi.

 

[Aardvark]

It's Sunday night... And the bloody counters have stopped working. As a result I can't complete my task, and therefore my alliance won't get their target and will be penalised next week. I've got proof I made those flights, for all the good it'll do.

It's Medina, which is only available online. I know my 200 Mb home fibre internet, backed by 4g cell signal works. So don't insult my intelligence.

This game is really testng my patience now. It happens too often. What's the point of putting effort in if the legit players are treated like dirt and the cheats are allowed to prosper.

Thanks for screwing over not just me but my other alliance members, Gi.

I have the same problem on one of my support accounts the final flight won’t go through and I’m stuck on 56/57 for my second task.

Was going to put a ticket in, but realised I can’t be razzed as they have always denied there is an issue.

 

[Arggers]

I have the same problem on one of my support accounts the final flight won’t go through and I’m stuck on 56/57 for my second task.

Was going to put a ticket in, but realised I can’t be razzed as they have always denied there is an issue.

No I can't be bothered either.

I've just stood next to my router, so I know the WiFi works. Everything else that needs an internet connection in my device works fine.

So I sent another flight, and sped it up. The green progress arrow pointed at the alliance tasks, in the same way as it does when you complete part of a mission...

...but take a guess at whether the counter went up?

I'd never been to Medina before. I need 59 for the task... Answer me this??? Perhaps 64 isn't more than 59 in Gi world?

 

[Arggers]

And now, with the leaderboards out to add insult to injury I find that if the game wasn't crap, I'd have come 3rd, rather than 7th.

 

[LX Air - Teresa]

Counters are going mad... again. And I have a feeling that they have more issues when speeding up... especially when speeding up a bunch of flights at the same time. any comments on that?

 

[Aardvark]

Counters are going mad... again. And I have a feeling that they have more issues when speeding up... especially when speeding up a bunch of flights at the same time. any comments on that?

Yeah I had problems last night with a “normal” flight landing and also others when I tried to speed it up, so I don’t think they’re related.

 

[Speed]

Alliance flight counters rolling back again!

Meanwhile the cheaters are back in the rankings. seriously why cheat on a game like this?! what a bunch of pathetic f*cking losers! you know who you mother*ckers are!

 

[Arggers]

Counters are going mad... again. And I have a feeling that they have more issues when speeding up... especially when speeding up a bunch of flights at the same time. any comments on that?

Mine were both normal and sped up.
They were being recognised as I've said before.

 

[Southoftheborder]

This is getting totally ridiculous

3 weeks out of the last 4 we have 'failed on the last task that would have taken us to 50%

And all we get from support is 'no problems here, try again!'

THERE IS, WE HAVE, AND ITS TOTALLY F£€&ED!!!!!!!

 

[Arggers]

Is it worth submitting another ticket?

 

[Southoftheborder]

Is it worth submitting another ticket?

Yes - I've also added a comment to my existing ticket

 

[Southoftheborder]

Ps I didn't get the reward for being first to Santo Domingo and can't visit neighbours

 

[Zafiro]

Yes - I've also added a comment to my existing ticket

But the answer will be also a boot answer "We have checked flight counter once again and didn't manage to find any mistakes in the algorithm. All the flight related mechanics work in a proper way. Try to launch your planes once again and the flights will be surely counted."