Worst update ever seen 5.3.20, just got update

[Chad Ladwig]

Worst update EVERY Free2Play

I just went back 2 years, where do I start

I had 7,000 Greenies, now I have 807
Was I level 75 and now I am on level 60
Lost 3 million in coins
Lost all my land expansions
Lost all my planes
Fuel was at 285, now 110

Basically where I was at 2 years ago

What a complete JOKE

I am done!!!!!!!

 

[Chad Ladwig]

Hmmm, yeah. Thanks. What a week!
We've fixed your profile. Try to reload an app.

Anyone with this kind of problem - please get a ticket to support team, we'll get you back on track while we investigate what went wrong.
Click to expand...

Hello Ivan Free2Play

Wow, how weird. It is fixed. I did send in ticket. Please discard my ticket. Once again thanks for all your help.

Ivan somehow fixed my problem within minutes... THANK YOU

 

[Chad Ladwig]

https://www.airportcitygame.com/thr...d-to-restore-profile-from-5-2-25.16471/page-2

 

[Free2Play]

EVERYONE

Looks like we've got a critical error in 5.3.20 update for Android that we've rolled out a few hours ago (and I personally said "it's safe to update" - what a joke indeed).

Please don't download it while we investigate. It looks like it only affects some players on Android 6.0+ and up, but better wait this time.

 

[suckerp]

Too late for me.
Anything those of us who already updated should be aware of?

 

[AJ]

Too late for me.
Anything those of us who already updated should be aware of?

If possible don't open and wait for fix.

 

[Gt city]

Too late for me.
Anything those of us who already updated should be aware of?

I might be one of luckiest one, no problems for me.

 

[suckerp]

If possible don't open and wait for fix.

Too late for that too, I'm afraid. So far everything works fine.

 

[ABC6666]

Too late for me too, no problems so far, except that since i update to the easter version i don't recieve any gifts from Neighbours...

 

[CKYoon]

I might be one of luckiest one, no problems for me.

No problems for me.

 

[CKYoon]

If possible don't open and wait for fix.

Always thank you! AJ!!!!

 

[Free2Play]

If it worked fine on startup and you didn't lose any progress — you're fine to keep playing.

We've done two server fixes that should address the alliance rating counter not counting passengers for those who had a transfer from iPad to a new app and the losing of progress issues. Please, minimize the app and relaunch it.

 

[Blue Jay]

If it worked fine on startup and you didn't lose any progress — you're fine to keep playing.

We've done two server fixes that should address the alliance rating counter not counting passengers for those who had a transfer from iPad to a new app and the losing of progress issues. Please, minimize the app and relaunch it.

Passengers are now counting. Thanks

 

[suckerp]

If it worked fine on startup and you didn't lose any progress — you're fine to keep playing.

We've done two server fixes that should address the alliance rating counter not counting passengers for those who had a transfer from iPad to a new app and the losing of progress issues. Please, minimize the app and relaunch it.

I just found an issue. After the update 7 planes came back, none had a breakdown so I sent them all out again.
But when I just checked back after 45 minutes the same 7 planes came back again and 4 of them were broken.

I sent the 3 remaining planes back out again and so far everything seems to be normal again when I restart the game. I hope it was only a one time thing.

 

[suckerp]

The issue with the flights not being processed appeared once again. That's not funny at all.

 

[Free2Play]

The issue with the flights not being processed appeared once again. That's not funny at all.

We're going to keep looking, because as of now we have no clear understanding what caused the problem with 5.3.20 update.
You can either try to weather the storm and wait for an update with a fix (I can't say when it'll be, though, at this point) or go for a 'clean re-install' from support team. Either way, we're sorry.

 

[Jay J]

EVERYONE

Looks like we've got a critical error in 5.3.20 update for Android that we've rolled out a few hours ago (and I personally said "it's safe to update" - what a joke indeed).

Please don't download it while we investigate. It looks like it only affects some players on Android 6.0+ and up, but better wait this time.

My games are on Android 6.0.1 and 7.0. Better wait until it gets fixed.
Thanks for the warning, Ivan.

 

[vayka1]

Free2Play,
Ivan, i'm having 4 games running on Android and haven't updated none of the updates which rolled out this week, because of the problems mentioned in the forum!!!
Question: Which of my games is safe to update, because i really want to play the Easter Quest??

NOYA12: running on Android-version 4.2.2 Samsung Galaxy Tab 10.1 Model GT-P5110
AYON1: running on Android-version 5.0.2 Samsung Galaxy Tab 10.1 Model SM-T530
VAYKA1: running on Android-version 6.0.1 Samsung Galaxy Tab A (2016) Model SM-T580
KAITO1 : running on Android-version 4.2.2 Samsung Galaxy Tab 8.9?? Model SM-T110
Yes, i've got 4 different divices to play AC, hahaha!!
Can you plz. help me out!!!
Thanks for sharing the info you have for android-players and thanks in advance for eventually helping me out for my games.

 

[Robby Kusuma]

Free2Play,
Ivan, i'm having 4 games running on Android and haven't updated none of the updates which rolled out this week, because of the problems mentioned in the forum!!!
Question: Which of my games is safe to update, because i really want to play the Easter Quest??

NOYA12: running on Android-version 4.2.2 Samsung Galaxy Tab 10.1 Model GT-P5110
AYON1: running on Android-version 5.0.2 Samsung Galaxy Tab 10.1 Model SM-T530
VAYKA1: running on Android-version 6.0.1 Samsung Galaxy Tab A (2016) Model SM-T580
KAITO1 : running on Android-version 4.2.2 Samsung Galaxy Tab 8.9?? Model SM-T110
Yes, i've got 4 different divices to play AC, hahaha!!
Can you plz. help me out!!!
Thanks for sharing the info you have for android-players and thanks in advance for eventually helping me out for my games.

Not safe.....

Dont update, remember, safety first....

 

[diwata]

I agree. I wouldn't update right now.