I just updated to 5.3.15 (I assume V-Day event). When game started I got 2 messages saying I violated ToS and I can only send request to tech about issue (which I did) but that screen stays overlaying everything and can't be removed. Anyone else? All I did was d/l for app store.
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iOS Violated Terms of Service!?
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Thread starter
Flayer6
- Start date
Pakman
- Device
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- Android
- iPad
- iPhone
- Friend Code
- Pakman
- Username
- Pakman
Ditto - @Deetee04
Updated on IOS on my main Pakman game - played for about an hour. Went to visit neighbours and then when came back to my airport received a violation error message. Can’t reopen the game continue to play or send out a ticket - not sure what quite happened but ....arrrrghhhhhhh
Updated on IOS on my main Pakman game - played for about an hour. Went to visit neighbours and then when came back to my airport received a violation error message. Can’t reopen the game continue to play or send out a ticket - not sure what quite happened but ....arrrrghhhhhhh
Ddave1
1300+ Star Club
- Device
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- iPad
- iPhone
- Friend Code
- Ddave1
- Username
- Ddave1
I have been messaging valerie in support for weeks about losing launch rewards, today she told me that according to the database I have not missed any rewards and then this happens
Just before I got the violation message I landed several alliance flights none of which registered
This game is now a complete joke run by fools
My game is locked out because of this
- Thread starter
- #4
Bali Hi
700+ Star Club
I'm going to throw my hat in the ring.
My iPad game "BaliOS" also violated terms of service.
Is this something Free2Play should be made aware of ??
My iPad game "BaliOS" also violated terms of service.
Is this something Free2Play should be made aware of ??
- Thread starter
- #6
Ddave1
1300+ Star Club
- Device
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- iPad
- iPhone
- Friend Code
- Ddave1
- Username
- Ddave1
Why - what’s he going to do, come on here and say it’s okay the game was tested before it was released. I’m sick of the piss poor programming we have to put up with. It’s time and time again, every time there is a new release we get new issues.
In the last month alone I’ve lost many launch rewards, had flights not count to alliance tasks, had the horrendous lag issue and now this. GI have got to rank as the worse game programming company out there.
- Device
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- Windows PC
- Friend Code
- send me PM
- Username
- Husam1
Lets put warning for others
Dont update your game there is a bug wait till Gi fixed.
Good Luck all
Dont update your game there is a bug wait till Gi fixed.
Good Luck all
- Device
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- Android
- iPad
- iPhone
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- Pakman
- Username
- Pakman
Received an email message from Gi apologising and saying developers are aware of issue ad that they have unblocked game. Not however had chance yet to reopen the game yet.
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- Android
- iPad
- iPhone
- Friend Code
- Pakman
- Username
- Pakman
Ok game has been unblocked but I’ve lost all progress from today - including completing 2 ‘Riding the carriage’ quest collections. Could be worse and fair play to them for sorting this out speedily - I would advise delaying IOS update for time being especially on iPad.
- Thread starter
- #13
- Device
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- Android
- Friend Code
- 04n693vw
- Username
- Letadelko Kane
For what it's worth, I had the same error on Android last week, but could still open a ticket. Customer service replied that the violation is time change on my device. What happened is that I was traveling and the time zone on my phone updated. My game was unblocked 24 hours later based on the explanation.
Bali Hi
700+ Star Club
Ok, just a few minutes ago, I have a new problem while loading Airport City ver 5.3.17 (iPad).
It says "Downlading failed. Your promo code is BaliOS. Please contact tech support".
But clicking Tech Support does nothing.
Clicking Try Again also does nothing...
Anybody has this problem?
It says "Downlading failed. Your promo code is BaliOS. Please contact tech support".
But clicking Tech Support does nothing.
Clicking Try Again also does nothing...
Anybody has this problem?
- Device
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- iPad
- iPhone
- Friend Code
- Angie3326
- Username
- user12345678
I have not had this problem but I find the best way to contact tech support is: game-insight.com
Bali Hi
700+ Star Club
I solved the problem.
My home wifi internet has problems connecting to GI server (it happens for a stretch of days at times).
I was able to download the partial update required using a cellular internet connection.
Thanks.
- Thread starter
- #19
Bali Hi
700+ Star Club
Are you saying that your iPad & your wife's Android connected to the same wifi, Android has a better connection?
My iPad also seen to crash more often. Quite frequently, I left the game on, but when I on the iPad, game is not loaded.
Probably crashed.