iOS Server issues, no launch landing

[GamingSwiftie]

Same here on the green pad.

 

[greensmith]

Had the same problem yesterday. Let the launch fail. Just tried again and got the "server" message. Not going any further until this bug is swatted.
Cheers,
Tom

 

[RMac]

I have been having launch issues for the last two days. When I tried to open a launch (blue) I received a server connection error I went back and tried to green launch and received a message that I must complete the ongoing mission first. What ongoing mission? I finally was able to blue launch just now, but I was not credited for any of the flight items -- Liquid fuel, small fuel tank, additional stabilizer, explosive bolt, solid fuel, large fuel tank (2), main stabilizer (2) that I tried to use.

 

[billsnj]

I have Server connection Error now and cannot launch space ship...

I'm still seeing them this morning (Sunday New York EST ) Bill

 

[Uncle Mans]

I just got this update from GI after I submitted a ticket a few days ago (I will say I laughed if they think I remember exact details for their request, but I do know I used a Powerful Explosive Bolt because I was in second place):

Thank you for contacting Game Insight Support Team!
First of all I would like to thank you for reporting the problem and taking an active part in resolving it. The issue with the rocket seems to be caused by the recent technical works on our servers. Our engineers are already working on the issue. We would highly recommend you to avoid launching the rocket or spend items on it in the next few days until the issue is completely eliminated.
To look closer into the matter I would like to request the following information:
1) The list of items you used to launch the rocket.
Thank you in advance!
Sincerely,
Ksenia Teterevkova
Your Support Team

 

[Mrstepot]

I just got this update from GI after I submitted a ticket a few days ago (I will say I laughed if they think I remember exact details for their request, but I do know I used a Powerful Explosive Bolt because I was in second place):

Thank you for contacting Game Insight Support Team!
First of all I would like to thank you for reporting the problem and taking an active part in resolving it. The issue with the rocket seems to be caused by the recent technical works on our servers. Our engineers are already working on the issue. We would highly recommend you to avoid launching the rocket or spend items on it in the next few days until the issue is completely eliminated.
To look closer into the matter I would like to request the following information:
1) The list of items you used to launch the rocket.
Thank you in advance!
Sincerely,
Ksenia Teterevkova
Your Support Team

Oh, dear. flip123 and I launched this morning. Keeping my fingers crossed....

 

[Helen Elizabeth]

I did manage to start a launch, however no points showed when I added so I abandoned, next day same thing
Anyone else have this?

 

[Neil ellor]

Exactly the same for me

 

[billsnj]

Exactly the same for me

This issue began about 5 days ago - I started a launch (Blue) and could not add points. Since that time - I cannot start a launch as I get "SERVER ERROR" msg every time.
Just checked a few minutes ago - ERROR MSG !!!! Grrrrrrrrrrr !

 

[flip123]

Oh, dear. flip123 and I launched this morning. Keeping my fingers crossed....

Mrstepot, my lander returned normal half an hour ago

 

[Mrstepot]

Mrstepot, my lander returned normal half an hour ago

flip123 everything turned out fine at my airport, too! We were lucky!

 

[greensmith]

The launch problem seems to have cleared up for me. I didn't get the "server error" message and was able to join lukehome's Quantum Leap Adventure. Hope it holds out through all nine launches.
Cheers,
Tom

 

[LAX]

I did a green launch a few days ago and everything went well - I assumed the launch issues were fixed. So I started a blue launch tonight and me and Bill have over 1500 of the 2000 in already, but I can't get back in the launch. Every time I start the game, everything works but the launch. Nothing happens when I click the spaceship launch button or the blue launch pad. If I send GI a ticket, I won't get a response until after the launch ends.

Has anyone else experienced anything like this before? I have tried closing and restarting the app and restarting the iPad. Neither of these worked. Does anyone have any suggestions?

 

[GamingSwiftie]

Looks like that's not the only thing messed up... Can't visit neighbors due to a "server connection error"... Really hoping gifts went out correctly.

 

[Mrstepot]

LAX billsnj I hope this glitch is fixed before your launch time runs out!

I am getting the 'server connection error' message when I try to visit neighbors. Maybe the two are related? The last tab on my 'neighbors' page is also currently missing.
There's never a dull moment with GI! That's for sure!
Good luck!

 

[LAX]

I just saw the neighbor issue as well. I hope the get this fixed before the launch ends!!

 

[pwcmvj]

I've just tried to visit neighbours, too, and I can't visit anyone at all. If you are in the same boat notify GI, so that they can get an idea of the extent of the problem and just how agro we all are about it.

 

[LAX]

Unbelievably, the servers just came back up. Who knows for how long??

 

[Neil ellor]

I did a green launch a few days ago and everything went well - I assumed the launch issues were fixed. So I started a blue launch tonight and me and Bill have over 1500 of the 2000 in already, but I can't get back in the launch. Every time I start the game, everything works but the launch. Nothing happens when I click the spaceship launch button or the blue launch pad. If I send GI a ticket, I won't get a response until after the launch ends.

Has anyone else experienced anything like this before? I have tried closing and restarting the app and restarting the iPad. Neither of these worked. Does anyone have any suggestions?

LAX I joined launch after about 15 hours and all looks well, just a few points remaining. When I went to add the final points it was complete.
My rocket has launched

Hope everthing is OK for you and billsnj

 

[billsnj]

I did a green launch a few days ago and everything went well - I assumed the launch issues were fixed. So I started a blue launch tonight and me and Bill have over 1500 of the 2000 in already, but I can't get back in the launch. Every time I start the game, everything works but the launch. Nothing happens when I click the spaceship launch button or the blue launch pad. If I send GI a ticket, I won't get a response until after the launch ends.

Has anyone else experienced anything like this before? I have tried closing and restarting the app and restarting the iPad. Neither of these worked. Does anyone have any suggestions?

LAX Eric - I had the same problem - it lasted for about an hour - Servers were down !!! I tried to visit everyone of my Neighbors - same message "Server Connection". Bill
PS At least the Blue Launch completed !!!! been a long time since we were able to go up !!