Android Samsung Galaxy S4

[Ianda11]

Hi all, I've just got myself a Galaxy S4 and i want to install Airport City on it, but can't. It installs, shows the loading screen and then closes. Was wondering if it's just me or if anyone else is having the same problem?

 

[Aero]

Send GI a email!

 

[Ianda11]

Yea, will do that. Just wondered if anyone had the same problem before I have to deal with GI. ;-)

 

[syapik]

I am using samsung galaxy s4 and the game works just fine.

 

[Bali Hi]

Maybe it depends on your version of Galaxy S4.
The US version comes with Qualcomm Snapdragon 600, whereas the other version uses Samsung's Exynos 5 Octa CPU.

I am guessing syapik is from the US, and @landa 11 is not.

 

[Ianda11]

Bali Hi you're right, I'm in the UK. I'll contact GI and see what they have to say.

 

[Bali Hi]

I just read @syapik's rant on the Malaysian elections, so he is a Malaysian. I checked the Samsung versions sold in Malaysia and the UK. It turns out the S4 in Malaysia uses the Octa CPU, whereas the S4 in the UK uses the Snapdragon. I was expecting the Octa CPU to be less compatible than the Snapdragon ones, which has been out for a longer time, but I was wrong.

 

[Ianda11]

Thanks for the research Bali Hi. Maybe a future game update will solve the problem, but I won't hold my breath!

 

[Ianda11]

GIs reply....

"Thank you for contacting Game Insight Support Team!

My name is Mary and I am glad to help you.

Samsung Galaxy S4 is a new device and the application has not been adapted to it yet. Our specialists are aware of the issue and are working to make the game run smoothly on all devices so you could get the most of the game process and enjoy your time playing. Please, stay tuned and keep an eye on new updates coming out not to miss the game version that will suit you.

To avoid bothering you with system notifications asking you to update the request before the new version is released I have to change the ticket status to "solved" but as soon as the a new game version is released and you manage to launch the game please open a new request and provide me with your new friend code. Then I will keep processinng the issue.

Your patience and support are highly appreciated!

Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.

Sincerely,
Mary Lempp
Your Support Team"

 

[jackjackeli]

having the same problem as well.. =c

 

[Cosmic Blue]

any progress after the latest update. According to what was previously posted it may fixed with this updatewhich seems to have some upgrades.