Problem

[Robbie Laker]

I have not been admitted to the group at :

https://www.airportcitygame.com/medals/users?medal_id=9

even though the badge has changed; please rectify Admin.

Thanks

 

[Chloe11111]

fixed

 

[Robbie Laker]

fixed

Thanks @Chloe11111

 

[LX Air - Teresa]

… and that’s how I discovered I’m not on th 1k group …

 

[Husam]

… and that’s how I discovered I’m not on th 1k group …

Now you have it

 

[Husam]

The reason that the medals not add it always under your nickname because a few years back we find that its too much if we keep all the star medals with the events medals its look too big.
Click under your name and check how many medals there
The other reason is that your name will be show in each star medal list if you check the medals page and you have all stars medals you will find your name there in each list so it will be huge list.

https://www.airportcitygame.com/help/medals/

The best way is the member have the latest star medal and his/her name will be in the list.
Lets say if i have 1000 star my name will be in the 1000 star club as the above screenshot but if i add all medals under the 1000 then my name will be in all lower star club list and this not true i already moved from 500 star to 1000 why i should keep my name in that list
This how should work but later we found that some members want all stars medals because its counted and some want only stars medals without an event medals reward.
So we leave it to the member if he/she asked for it we give it.
The important is the banner always show up under the name.
Also there is small star next to the members name.

 

[LX Air - Teresa]

The issue was not being absent under my name… the issue was not being in the group when I look at it 😉
But, thank you Husam for having corrected it 😊

 

[Chloe11111]

The issue was not being absent under my name… the issue was not being in the group when I look at it 😉
But, thank you Husam for having corrected it 😊

You only get added to the group if you have been given the star "badge". The banner doesn't put you in the group

 

[Robbie Laker]

You only get added to the group if you have been given the star "badge". The banner doesn't put you in the group

It might be useful to members if notes to this effect were placed here :

How to Join the Star Club

It's very easy to join the Airport City Star Club! Simply create a new thread in this section of the forum and make sure it shows a screenshot of how many stars you currently have! We have awards for the following: 150+ 350+ 500+ 600+ 700+ 800+ 900+ 1000+ 1100+ 1200+ 1300+ 1400+ 1500+ 1600+...

www.airportcitygame.com

then players would know what to do. Without information there will be lots of queries, requiring the same to be said over and over again.

 

[Chloe11111]

Well, I suppose the instructions should be for the moderators. Just a reminder that the banner isn't enough - the badge should be awarded as well.

Maybe the instruction for forum members is that if they notice they don't get awarded the badge, they should prompt mods for it.

I have been paying more attention to this since you brought this to my attention @Robbie Laker