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problem with access to the airport bank

Device
  1. Windows PC
Username
motorcat
I left this message twice through a contact form but did not receive an answer till now
I have a made purchase an airport cash in the bank according to Your last offer Mystery Building 2
Aa a result my CC account has been charged but I received nothing
I lost as well communication for the possibility purchase and still get the attached info
Please help as soon as possible
 

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Device
  1. Windows PC
I left this message twice through a contact form but did not receive an answer till now
I have a made purchase an airport cash in the bank according to Your last offer Mystery Building 2
Aa a result my CC account has been charged but I received nothing
I lost as well communication for the possibility purchase and still get the attached info
Please help as soon as possible
I have had exactly the same error message it shows your purchase about fifteen minutes later.Try closing your game and reopening that's what I did and it worked.
 
I left this message twice through a contact form but did not receive an answer till now
I have a made purchase an airport cash in the bank according to Your last offer Mystery Building 2
Aa a result my CC account has been charged but I received nothing
I lost as well communication for the possibility purchase and still get the attached info
Please help as soon as possible
Did you send to GI support
http://www.game-insight.com/en/support/form?lang=en
 
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