Planned Server Downtime This Week

[Free2Play]

It took about an hour. And it's over now. Anything missing?

 

[Awesomerowend]

It took about an hour. And it's over now. Anything missing?

Seems to be working fine for me.

 

[Robert]

It took about an hour. And it's over now. Anything missing?

Everything seems OK here thanks

 

[Andy]

That was quick!

 

[cazmillon]

It took about an hour. And it's over now. Anything missing?

Bank popup. Offer keeps changing (every minute?)

Keeps cycling through 3 different time limited offers

 

[rocky]

Hi,
I opened my game this morning and I got this message.
'' UNFORTUNATLY YOUR ACCOUNT HAS BEEN BLOCKED FOR VIOLATION OUR TERMS OF USE. PLEASE CONTACT THE SUPPORT TEAM AND BE SURE TO INCLUDE YOUR PROMO CODE''

Now, do I wait until GI fix their server or I should send a ticket ?

 

[Barkmi4 (Mike)]

Hi,
I opened my game this morning and I got this message.
'' UNFORTUNATLY YOUR ACCOUNT HAS BEEN BLOCKED FOR VIOLATION OUR TERMS OF USE. PLEASE CONTACT THE SUPPORT TEAM AND BE SURE TO INCLUDE YOUR PROMO CODE''

Now, do I wait until GI fix their server or I should send a ticket ?

Update was finished ~ 4 hours ago. I'd contact them now.

 

[Strato]

I haven't received bonuses after game back online (game and device restarted multiple time). Is there any special way to get them?

 

[augustnightsky]

I did not receive bonuses on my Windows or iOS devices bit did on Android.

 

[crescent moon (RIP)]

Same here - bonuses received on android, not on Windows.

 

[Free2Play]

I wasn't able to get a bonus on my iOS game earlier today as well. We're investigating why. Thanks!

 

[augustnightsky]

I did not receive bonuses on my Windows or iOS devices bit did on Android.

An update my old sleepingng iOS support game got it but not my main newer device. Still no windows. Restart did not help.

 

[Strato]

My game that didn't receive bonuses is on Android

 

[novagator]

I didn't get any bonus on my iOS

 

[LX Air - Teresa]

I haven't received bonuses after game back online (game and device restarted multiple time). Is there any special way to get them?

Neither did I on my ipad

 

[Free2Play]

Issue found & fixed. Everyone should get the freebies now.

 

[Deleted member 9675]

Just got bonuses in Windows

 

[Spork]

It took about an hour. And it's over now. Anything missing?

1 million greenies (mwah ha ha haaaa!) - is that a lot?

 

[crescent moon (RIP)]

Yes, it's fixed. Bonuses received in Windows. Thank you!

 

[AKryztov]

Well, that wasn't so bad. Our's was only down a couple hours. Thanks G! for the Golden Dice (those should come in handy).