Issue Online Support was brilliant!

[Hugglz Bear]

Yesterday I contacted GI Support as I had an issue with the latest quest, Holiday Rush.

There were a couple of automated responses asssuring me that my query had been received and help would soon arrive.

I received a reply and suggestion from Lisa from the Airport City Support Team this afternoon, and I am happy to report that my issue is resolved.

All it took was a visit to Microsoft Store and a quick upload of the current version, as my one was out of date.

Really happy with the Support Team.

 

[Brian D]

Brilliant. Can you ask them to fix the alliance flights

 

[Orgulas De Brandebourg]

Yesterday I contacted GI Support as I had an issue with the latest quest, Holiday Rush.

There were a couple of automated responses asssuring me that my query had been received and help would soon arrive.

I received a reply and suggestion from Lisa from the Airport City Support Team this afternoon, and I am happy to report that my issue is resolved.

All it took was a visit to Microsoft Store and a quick upload of the current version, as my one was out of date.

Really happy with the Support Team.

You are lucky, at the moment GI is not replying anymore to requests

 

[Captain Iceman]

You are lucky, at the moment GI is not replying anymore to requests

That’s a pity, because up until now I have never had a problem with GI support & in fact was impressed with their cooperation & assistance 🤷🏽‍♂️