No update?

[Jason]

Hee guys,

For my iPhone i don't have any updates since the great game?
A/C says there is an update, But nowhere to find?
How is this possible?

 

[Maloumaris]

Hee guys,

For my iPhone i don't have any updates since the great game?
A/C says there is an update, But nowhere to find?
How is this possible?

Hi Jason,

I got the former updates (e.g. the world cup and university themed games), but not this one. I'll send support a message...

 

[Minissa]

i'm having the same problem

 

[Jason]

Hi there,

I have sen GI an e-mail,
but didn't recieve any back till now.
Just have to wait a couple days, i hope.
I'll get back to you when i know more!

 

[Minissa]

finally the update for iphone

 

[Jason]

Yeah i saw it,
But after the update i cant recieve any gifts from neighbours!?
Anyone with the same problem?

 

[Minissa]

Oh, here too
So many time waiting the upate and this

 

[Jason]

Lol, we should get a refund for this!

 

[Rigottnik]

Same to me! Get a notice on my lockscreen that someone send me a gift but there isnt any

 

[Maloumaris]

Same here! I have sent a message to GI...

 

[Minissa]

us, iphone users, are being abused in this game

 

[Jason]

I have send an email to GI 2 days ago.
Still no reply.
Hope the get the solution first, then mail me back.
We are missing alot of gifts now.
Hope they make a compansation!

 

[Minissa]

I get an answer about this bug:

Mary Lempp, Nov 09 10:39 (MSK):
Thank you for reporting this matter and providing me with the details requested!
Our engineers have been informed and are taking necessary measures to troubleshoot the problem with the gifts. Anticipating your question on the time when the issue is completely resolved I would like to let you know that it is expected to be eliminated in the upcoming update.
As a note, I am going to mark the request as "solved" to avoid sending you system reminders asking to update the request. As mentioned above, fixing the issue is in the process, and it might take us some time to test the new version and make it available for you. Please, keep it in mind and check for the updates uploaded.
Thank you for choosing our application!
Sincerely,

Mary Lempp
Your Game Insight Support Team

 

[Jason]

Well at least they know!
Now its gonna take a while.

 

[Rigottnik]

Got the same answer... (btw I asked about the gifts, not about visiting neighbours )

Thank you for your reply!
Our engineers are already working on the issue with visiting neighbours and taking necessary measures to troubleshoot the problem so that you could play enjoying all the game features. Anticipating your question on the time when the issue is completely resolved I would like to let you know that it is expected to be eliminated in the upcoming update.
As a note, I am going to mark the request as "solved" to avoid sending you system reminders asking to update the request. As mentioned above, fixing the issue is in the process, and it might take us some time to test the new version and make it available for you. Please, keep it in mind and check for the updates uploaded.
Thank you for choosing our application!
Sincerely,

Max Wing
Your Support Team

 

[Rigottnik]

New update is released and fixed the issue

 

[Aero]

New update is released and fixed the issue

Gooooooood!