Windows No connection to the game server

[Husam]

I have a router and my internet Adsl.
In windows this message show up and the game its not connecting to server.
The same with my Android.
Is another have same problem or just me ???
Start before 30m almost.
By the way i am posting this and my internet work fine just only with the game.

 

[BDS Air]

View attachment 17886
I have a router and my internet Adsl.
In windows this message show up and the game its not connecting to server.
The same with my Android.
Is another have same problem or just me ???
Start before 30m almost.
By the way i am posting this and my internet work fine just only with the game.

I have the same problem with both my games. One PC and one iPad. Both machines have internet connections outside the game.

 

[Alf]

I also have the same issue.
Regards,
Alf

 

[Harcourt]

View attachment 17886
I have a router and my internet Adsl.
In windows this message show up and the game its not connecting to server.
The same with my Android.
Is another have same problem or just me ???
Start before 30m almost.
By the way i am posting this and my internet work fine just only with the game.

I have the same problem with both my games. One PC and one iPad. Both machines have internet connections outside the game.

Hi,

I have just visited neighbour,. received gifts and returned.

No problems here in UK (Windows 10)

Regards
Harcourt

 

[Alf]

Actually, I have checked that I have this issue (namely opening a pad, for instance) if I am connected to WiFi. If I use phone data, there is no problem.
By the way, this issue does not only affect pads but also event drops from flights.
Regards,
Alf

 

[Husam]

Still the same i check it out now not connected to server and no weekly alliance mission, so this mean i will lose all counted passengers
No event, no gifts cannot visit neighbors .... this very bad luck to me

 

[BDS Air]

Still the same i check it out now not connected to server and no weekly alliance mission, so this mean i will lose all counted passengers
No event, no gifts cannot visit neighbors .... this very bad luck to me

Likewise. I am losing alliance flights and event points.

 

[BDS Air]

Just sent in a trouble ticket

 

[Juvenal]

Still the same i check it out now not connected to server and no weekly alliance mission, so this mean i will lose all counted passengers
No event, no gifts cannot visit neighbors .... this very bad luck to me

Same here Husam
Red Envelope chasing is grinding to a halt

 

[Etshk]

Having the same problem here in France but works on 4G not WIFI

 

[BDS Air]

Having the same problem here in France but works on 4G not WIFI

I wonder if they changed the port used and it’s being blocked by firewalls. Anyone using a hardwired connection to their router?

 

[Narocc]

Both testing my account on wired LAN PC and mobile (4G), still no alliance mission, events..

 

[crescent moon (RIP)]

Mine are all wired, but all have good connections to servers. I've had times where some games connect, some won't - all on the same internet connection.

 

[LAX]

Same here on both my iOS games with wi-fi - no connection. Also, just tried my non-updated windows game and no connection on it either - and it is a wired connection. Maybe the polar vortex is to blame???

 

[crescent moon (RIP)]

Mine are all wired, but all have good connections to servers. I've had times where some games connect, some won't - all on the same internet connection.

I take that back. I have 1 support game that won't connect. No alliance mission, event, nothing. Same internet connect, also wired.

Edit: Now all games have lost connection, can't gift, visit, no alliance, no event on my android games. Good internet connection,wired and wireless, at 60mbs. guess we just sit and wait.

 

[suzy]

Same problem in Belgium.......

 

[Darina]

I have the same problem.

 

[Tim Shutters]

Moi aussi

 

[Rsorour]

Ditto. No connection to server.

 

[LjGibbs]

Windows 10 (UK) game just froze, kicked me out and now won't let me get passed the GI Game Insight logo, can't get any further - is this a different issue to everyone else's - do I need to contact support please?

EDIT; Now has let me log in just very slow