billsnj
350+ Star Club
To All My Neighbors - I sent an "Issue" to GI Support complaining about the game software disconnecting myself and another neighbor (also on this thread). We (myself and the neighbor) had been exchanging gifts for more than 3 months. Then all of a sudden we were disconnected. Neither of us had removed one another. I reconnect and we were OK. We exchanged Gifts. Then the next morning we were disconnected. I documented this to GI Support here is there reply:
Dear Billsnj,
We are going to go ahead and mark your request as solved. If you have further questions regarding this matter, please do not hesitate to reply to this e-mail and we will gladly further assist you.
Here is a reminder of what your ticket was about:
Denis Klyanovkin, Feb 15 17:56 (MSK):
Thank you for contacting Game Insight Support Team!
My name is Denis and I am glad to help you.
Each username can be added only once and if you removed you friend from your friends' list or your invitation to become friends was cancelled you can't add the same user again. In this case you can ask to add your username or wait untill the player appears in the list of players which you can add (the list is formed randomly).
To make the game process easier for you we have FAQ where you can find answers to most typical in-game questions like: how to get banknotes, sell a plane, how to earn skills and many others.
Please, follow the link: http://gameinsight.zendesk.com/categories/20057261-airport-city-for-ios
In the meantime, feel free to contact us again if you have further questions.
Thank you for playing our game! We appreciate it!
In the meantime, feel free to contact us again if you have further questions.
Thank you for playing our game! We appreciate it!
Sincerely,
Denis Klyanovkin
Your Support Team
Denis Klyanovkin
Your Support Team