- Device
-
- Android
- Friend Code
- 04hwkjxa7
- Username
- Cptn pm
Had over 200 F20 saved, first one not due to expire for another 6 hours. Just gone on to start making some map flights and they are gone. Anyone else had this issue?
Welcome to Airport City!
AirportCityGame.com is the Number One place to be when it comes to the hit game Airport City!
Real time chat to other players, trade items together, complete space missions, form & arrange alliances and much much more. It's all here at AirportCityGame.com
Android Gifts gone!
-
Thread starter
Cptn pm
- Start date
- Device
-
- Android
- Windows PC
- Friend Code
- 20ghozgdl - windows, 04eqt90xx - mobil
- Username
- Jana F20 / Jana Mobil F20
Is device with game connected to internet ?
Robbie Laker
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
A similar situation has just happened on my account. As you can see from the pic, 3 days of gifts appear to have vanished into thin air. The server is also reporting that I have 346 gifts listed, rather than the usual 300.
Sigh ... here we go again ...
Sigh ... here we go again ...
Kevin Mc
- Device
-
- iPad
- iPhone
- Windows PC
- Friend Code
- Gfhfj123
- Username
- Kevin
Had exactly the same. I’m now at 471 gifts waiting collection. It seems to be adding today’s as well as feeding in some from three days ago. Odd, just hope I haven’t lost three days of fuel.
cobra
- Device
-
- iPad
- Username
- cobra
I'm at 351 and may have lost 2 days of uncollected fuel. Has anyone tried Restoring Game Resources?
- Device
-
- iPad
- iPhone
- Windows PC
- Friend Code
- Gfhfj123
- Username
- Kevin
Yes I did. No change. I’m now over 500 gifts and it is still adding in some from today and some from 3 days ago.
Andy B
500+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20hov39z
- Username
- Barman
Hi. Returned to the game after 4 day beak. Started to collect gifts and also to send gifts . Then all gifts disappeared ALONG WITH ALL MY NEIGHBOURS !. Also expelled from alliance. So cannot send any gifts - sorry folks. Should I try restoring game resources or report to G! Any advice appreciated.
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
We are all on different platforms, so it would seem the problem is server-related. However your particular situation is more urgent, so a ticket to GI is probably a good idea.
Lets hope GI are aware of this issue and can restore the missing items.
cazmillon
1200+ Star Club
- Device
-
- Windows PC
- Username
- cazm or cazmillon
Thought there has been something odd going on with gifts for at least a week - so as usual there's a bug then
turist2131
1000+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20mgdux6
- Username
- Паша
I had such a thing. The code for friends has changed. I talked with technical support for a long time. Restored.
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
A little more info might be helpful. Just what was restored? Gifts or neighbours? Is GI going to fix this for everyone, or do we all have to submit a ticket?
turist2131
1000+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20mgdux6
- Username
- Паша
I reported all my data on the codes and the alliance, and they transferred the missing to the new profile.
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
Ticket submitted.
- Thread starter
- #14
- Device
-
- Android
- Friend Code
- 04hwkjxa7
- Username
- Cptn pm
Mine have reappeared, so possibly a bug
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
Glad to hear that. Maybe GI have been spurred into fixing it by tickets. Lets hope it goes well for everyone affected by this.
Andy B
500+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20hov39z
- Username
- Barman
I have lost all gifts and neighbours after a 4 day break and I'm trying to advise GI using the "contact us" template in Tech Support .I assume this is what used to be a ticket . Each time I try after verification I get
"Something went wrong! Please reload and try again. We're sorry for the inconvenience."
Any help appreciated
"Something went wrong! Please reload and try again. We're sorry for the inconvenience."
Any help appreciated
Maverick68
900+ Star Club
- Device
-
- Android
- Windows PC
- Username
- Maverick, Goose supp
Made sure selected correct game and platform?
Contact Us — Airport City Help Center
Are you looking for help with Airport City? You can ask for help by creating a customer service request.
gameinsight.helpshift.com
Tried in game support request (at startup screen) or settings (gear icon) screen?
Tried emailing support directly?
support@game-insight.com
Last edited:
Andy B
500+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20hov39z
- Username
- Barman
Hi MaverickMade sure selected correct game and platform?
Contact Us — Airport City Help Center
Are you looking for help with Airport City? You can ask for help by creating a customer service request.
Tried in game support request?
Tried emailing support directly?
support@game-insight.com
Thanks . Got through on support@game-insight.com. Gi are now looking into the problem
Andy B
500+ Star Club
- Device
-
- Windows PC
- Friend Code
- 20hov39z
- Username
- Barman
Got through to Gi on support@game-insight.com. They are now looking into the problem. Lets hope they can recover my neighbours at least
- Device
-
- Windows PC
- Friend Code
- PM for friend code.
- Username
- Robbie Laker
I found that the 'vanished gifts' turned up as I took the older gifts from the gift queue. Lets hope that was a temporary glitch. However your problem with neighbours may be unrelated. I hope it goes well for you. You can always send FRs to them, laborious as that may be.