DarekK
- Device
-
- Android
To me, GI is GI..... Whatever they do, i dont really care. They always unfair. Tell you a story.
This is my new game, Tadashi2. Play slow, opened max 3 times a day, since it is my main phone. Iphone 6.
See what happen after few days play. I got blocked.
Mary Lempp (Game Insight Support)
Feb 21, 17:49
Thank you for contacting Game Insight Support Team!
My name is Mary and I'm glad to assist you. I have checked your game details and should inform you that according to our database your game was blocked for changing time/date settings on your device.
We would like to bring to your attention the fact that changing system date and/or time is not allowed to do while playing the game as you can get unfair advantage doing so.
I'm glad to inform you that restrictions can be removed from your account in case the game was blocked for the first time. If it happens again, your your social capabilities will be permanently restricted.
To unblock the game, please arrange the right time and date settings on your device manually (not automatically) and enter the following code: @4n9i26ztizges4b
To redeem the code, press the Sociality button (the button with 3 people in the bottom menu) → press another button with 3 people → select the Add Friend tab and enter the code in the input field.
Please, let me know of the result!
Sincerely, Mary Lempp Your Support Team
I did nothing, dont change the time and play only a few time a day. If they said they tried and it is an automatic system, well, to me they never tried hard enough. And they need to change their system.
Last week, I have no weekend code last week. Send a ticket and see what happened.
Valery Kolesova (Game Insight Support)
Mar 15, 11:03
Thank you for contacting Game Insight Support Team!
My name is Valery and I am glad to help you. I should inform you that currently there is no opportunity to use promo codes in the games for iOS devices according to the Terms of Services and Policy of Apple.
Please, note that this feature is not a whim of developers but is a result of system requirements of an application for platform devices. You can learn more details about the matter by contacting Apple Support. Here is the link you can use: http://www.apple.com/support/
Meantime, there are several ways you can get the currency in the game. To make the game process easier for you we have the Support section on the company's website and in Game Insight Center in the game with FAQ where you can find answers to most typical in-game questions. Please, follow the link to visit the section on website: http://www.game-insight.com/en/support
Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.
Sincerely, Valery Kolesova Your Support Team
And guess what, this week I can use yhe we code.
This is my new game, Tadashi2. Play slow, opened max 3 times a day, since it is my main phone. Iphone 6.
See what happen after few days play. I got blocked.
Mary Lempp (Game Insight Support)
Feb 21, 17:49
Thank you for contacting Game Insight Support Team!
My name is Mary and I'm glad to assist you. I have checked your game details and should inform you that according to our database your game was blocked for changing time/date settings on your device.
We would like to bring to your attention the fact that changing system date and/or time is not allowed to do while playing the game as you can get unfair advantage doing so.
I'm glad to inform you that restrictions can be removed from your account in case the game was blocked for the first time. If it happens again, your your social capabilities will be permanently restricted.
To unblock the game, please arrange the right time and date settings on your device manually (not automatically) and enter the following code: @4n9i26ztizges4b
To redeem the code, press the Sociality button (the button with 3 people in the bottom menu) → press another button with 3 people → select the Add Friend tab and enter the code in the input field.
Please, let me know of the result!
Sincerely, Mary Lempp Your Support Team
I did nothing, dont change the time and play only a few time a day. If they said they tried and it is an automatic system, well, to me they never tried hard enough. And they need to change their system.
Last week, I have no weekend code last week. Send a ticket and see what happened.
Valery Kolesova (Game Insight Support)
Mar 15, 11:03
Thank you for contacting Game Insight Support Team!
My name is Valery and I am glad to help you. I should inform you that currently there is no opportunity to use promo codes in the games for iOS devices according to the Terms of Services and Policy of Apple.
Please, note that this feature is not a whim of developers but is a result of system requirements of an application for platform devices. You can learn more details about the matter by contacting Apple Support. Here is the link you can use: http://www.apple.com/support/
Meantime, there are several ways you can get the currency in the game. To make the game process easier for you we have the Support section on the company's website and in Game Insight Center in the game with FAQ where you can find answers to most typical in-game questions. Please, follow the link to visit the section on website: http://www.game-insight.com/en/support
Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.
Sincerely, Valery Kolesova Your Support Team
And guess what, this week I can use yhe we code.
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