iOS Flights not counted for stars

[Deetee04]

After 5,5 years of daily playing I had to decide to keep my planes to the ground.
Since the last update I can only make progress when my game is live on my Iphone. All flights that land inbetween are going straight to their Hangars and do not count for stars. A big bug and big waste of resources.
As I am only flying 4 Thunderbirds and 9 Condors I can not always plan to be "online" when they come back. If I am not "online" they do not count.
I have made apologizes to my alliance team and will keep sending gifts every day. But for me, fun and goals have disappeared.
Free2Play , Ivan, I hope your team can solve this problem very quick.

 

[Deetee04]

At least GI admits that flights only count when they are landing while the game is open/online.

Dear player,

Our development team already knows of the trouble with flights counting and is making every effort to correct it. Troubleshooting the issue and implementing the necessary changes should not take very long and we intend to improve the whole situation and patch everything up with the following update.

I think the simplest way in your case would be to wait for the update, as I have no other means of helping you this very moment. Anyway, I'm waiting for the fixes alongside you.

If you still have any troubles after downloading the new version, waste no time and tell me about it right away!

Sincerely,
Katherine
Game Insight Support Team

On Facebook:
Airport City: Airline Tycoon I hear your concern, and I'm really sorry about this. This issue will be fixed in the upcoming update. For now flights will count only if you're present in the game when the flight is over. Thank you for your patience and understanding.

With this knowledge I have changed my gameplay to keep flying: I send out all my Thunderbirds and Condors at the same time and make sure I can and will be present/awake to land them. In between I make some "Online time" and do helicopter flights.

 

[Husam]

Me neither i stop sending my big planes just doing Heli and Powerful Propeller-Driven by using speed fuel for alliance reputation.

 

[cristian]

Almost a week and no solution

 

[nick6901]

@Deetee04 Before go to bed land a guest plane and leave it to runway.In the morning all planes they will be on air waiting to land

 

[Phil G]

@Deetee04 Before go to bed land a guest plane and leave it to runway.In the morning all planes they will be on air waiting to land

hi tryed this method the guest planes disappear if you turn the game off or you shut your device off

 

[nick6901]

hi tryed this method the guest planes disappear if you turn the game off or you shut your device off

I just leave app in background and it works just fine.

 

[nick6901]

hi tryed this method the guest planes disappear if you turn the game off or you shut your device off

 

[Husam]

hi tryed this method the guest planes disappear if you turn the game off or you shut your device off

Exactly, same with me i tried but maybe with some players work as i see the screenshot for @nick6901 show the planes ready but not landing in my game if i do that all the planes go to the hangars maybe he have one runway or good luck
Also the guest plane will not stay on the runway even if i close the game it will go and if i visit any neighbor it will go.

 

[nick6901]

Exactly, same with me i tried but maybe with some players work as i see the screenshot for @nick6901 show the planes ready but not landing in my game if i do that all the planes go to the hangars maybe he have one runway or good luck
Also the guest plane will not stay on the runway ever if i close the game it will go and if i visit any neighbor it will go.

You are absolutely right.I forgot that i have just 1 runway,maybe thats why they stay on air.

 

[Red199]

After 5,5 years of daily playing I had to decide to keep my planes to the ground.
Since the last update I can only make progress when my game is live on my Iphone. All flights that land inbetween are going straight to their Hangars and do not count for stars. A big bug and big waste of resources.
As I am only flying 4 Thunderbirds and 9 Condors I can not always plan to be "online" when they come back. If I am not "online" they do not count.
I have made apologizes to my alliance team and will keep sending gifts every day. But for me, fun and goals have disappeared.
Free2Play , Ivan, I hope your team can solve this problem very quick.

This happens with me as well on iOS. Seems they fixed it for the helicopters landing while the game is closed but not for the planes. Hope it’s fixed soon.

 

[slanghanger]

it looks like its fixed now? at least on IOS. how is it on android and windows?

 

[SactoDave]

Waiting for update on Windows as usual, be here in a couple of days.