Android Can not loading the game

[Khiez]

Hello.

Recently start from last week my game have some glitches on some building and not can not open the game. They wont loading.

Did anyone have the same issue as mine ?

I can not contact support game since the game wont open so any advise ?

Cheers

 

[Agent_L]

Give it some time. Restart the phone.

Support is here: https://www.game-insight.com/en/support/form not in game. You need your friend code, but it's in your signature.

 

[Bali Hi]

Hello.

Recently start from last week my game have some glitches on some building and not can not open the game. They wont loading.

Did anyone have the same issue as mine ?

I can not contact support game since the game wont open so any advise ?

Cheers

1) Restart the phone / tablet.
2) Switch off wifi / cellular
3) Start game and see if it loads.
4) If it loads, then switch on wifi / cellular to get online.

Good luck!

 

[Khiez]

Thanks guys will do that and see what happened.

Cheers

 

[Cottontail II]

I have been in limbo unable to access game for over a month. Ready to give up and uninstall.

 

[Gt city]

I have been in limbo unable to access game for over a month. Ready to give up and uninstall.

Why you did not write to GI? They are very quick about solving users problems... Give a shot... It is worth it

 

[AJ]

Simple solution if the game doesn't starts even after trying all the solutions, Uninstall the game and restart your device, then install the game again from play store and write to GI support and get your game restored.

 

[Agent_L]

Simple solution if the game doesn't starts even after trying all the solutions, Uninstall the game and restart your device, then install the game again from play store and write to GI support and get your game restored.

I would certainly wait for instructions from GI before deleting my game.

 

[Lmerimac]

Same problem for me @Khiez after the new update, send a ticket and wait