Angry

[Diana333]

Hello,
i love the game airport-city. But it got stucked on the ipad and i had no choice than to remove it. Now the complete game i allready had is gone including the money i put in it. Anyone knows how i would get that back?
I don't think i will start all over again.
Diana

 

[Aero]

Send a email to GI.
Nothing else you can do...

Good luck!

 

[Diana333]

Who is GI.? And where can i find that email address?

 

[Melanie]

Game Insight
support@gameinsight.zendesk.com

 

[bew0072]

Game Insight
support@gameinsight.zendesk.com

I think Dave needs to make Game Insight's contact information for complaints a pinned thread...

 

[Aero]

Dave, its better you do that... Many people starts thread to moan... But they should complain to GI...

 

[Cartwright4]

People will still start threads to moan.....take for instance the many threads started here to trade, even though there are two full sections set aside for such things

 

[bew0072]

Dave, its better you do that... Many people starts thread to moan... But they should complain to GI...

What would be ironic was if someone complained to GI about people posting the same thread over and over again!!! HMMMM....

 

[Aero]

Hehe Bew

 

[Diana333]

IThank you people, i did try to find an email address on my own first, before i posted this post. But i was searching not on GI, but on airport city.
I did sent a mail to them.

 

[i007791]

why don't you PM them? They are here as forum member, too

 

[Diana333]

Allready got an answer, they probaly put the money i bought back into my new account, very good solution, so this post can be removed.