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5 greenies for POKER

melony

melony

500+ Star Club
Device
  1. Android
Friend Code
04lbt7wk
Username
melony
Kate Millar, Mar 18 13:01 (MSK):
Thank you for contacting Game Insight
Support Team!
My name is Kate and I am glad to help you.
When you download the offered application,
you should play this game for some time and
pass the tutorial so that the game could
register on our server. After that close
completely all the games and reboot the
device. Make sure you have a stable Internet
connection and open the game Airport City
again. The bonus should show up.
In case after the actions mentioned you still
don't get the bonus, please, contact me again
and attach the screenshots of the game so
that I could check the data.
Thank you for being our player!
Sincerely,
Kate Millar
Your Support Team

NONSENSE!
 
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olly 333

olly 333

Device
  1. Android
Username
goofy
Blackcloud :ROFLMAO: haha the invisible conditions!! I should have known that :confused: GI offers a pair of spectacles so you can read all that nonsense :cool: I only want to buy that if they give me 5 greenies :p
melony, today I received the same answer. what to do next, pffff :sick:
 
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stevel2606

stevel2606

350+ Star Club
Device
  1. Android
Friend Code
a4y4x2k
Username
SL2606(item)
I got the same email from Kate as well. I tried to take a screen shot of the game and send it to her for mr greenies, but can't find where the screen shot gets saved......... :(
 
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olly 333

olly 333

Device
  1. Android
Username
goofy
stevel2606
The shots of Poker are published on Facebook in my case, my own page. The other shots of AC are on my tablet. Later this day I send a lot of screenshots to GIS. I'm sick of it.
They wrote about a tutorial, but I haven't seen the tutorial, anyone?
 
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olly 333

olly 333

Device
  1. Android
Username
goofy
Yesterday I've sent to GI screenshots of AC and of the new game Poker
This morning I received the answer:

Thank you for your information!
I transferred your data to our specialists and they are working on the issue. Please, note that request processing can take us some time and we will get back to you within seven business days.
We’ll respond with additional information as soon as possible.
In the meantime feel free to contact us any time and ask questions!
Thank you for support and understanding!

Hmm, I don't know what to think, I am still waiting. Seven days!! I hope I get the greenies so I can buy more land.
 
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olly 333

olly 333

Device
  1. Android
Username
goofy
(y) Okay then, here is the good news :ROFLMAO::ROFLMAO::ROFLMAO::ROFLMAO:

I've just received an email of GI:

Thank you for informing us of the concern you came across.
My name is Kate and I will be dealing with your case further. Before we proceed I would like to apologize for not being able to get in touch with you earlier. Due to high volume of inquiries we are currently experiencing the situations of longer than normal processing time for all services.
In accordance with the data provided to our specialists please, check your game account credited for 5 banknotes as a bonus for the game installed: Jewel Poker. The money was added straight to the game.
If you experience problems with this amount credited to your game account, please make sure that you have stable Internet connection and when entering the game you haven't received any game offers as only one offer can be received at a time. In this case close the game and open it once again.
In case you have more questions feel free to contact me. I am always there to assist you!

And... I've just started up my game and.... I've got 5 greenies!!!! (y)(y)(y)

So after all: yes it works, now I can delete Poker... :p
 
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Friso

Friso

Device
  1. Android
Friend Code
a1kcuxd
Username
Friso
I have a question (maybe a stupid one), but how do you email them? I go to their site > support, but then I have to fill in my device number, OS version, game version and support ID number and more before I can actually state my problem. I don't know a lot about phones but I'm not sure if I should give that information..

Did you do this the same way, or is there an easier way with just an email address?
 
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air canillas

air canillas

Device
  1. Android
Friend Code
apbeb24
Username
air canillas
Finally I've received this morning the 5 greenies. Friso, I sent messages from the red GI icon in the game, with all these questions you say, and from the support tab in the facebook page of the game.
 
S

snowy70

Device
  1. Android
Friend Code
a205wxb
Username
snowy
mrfrosty said:
do you mean litterally take a photo with my phone, if so what do you mean by google it. it's just that gi has asked for screen shot for my 5 greenies for poker download.
Click to expand...

For my phone i need to swipe my plam from left to right to take a screen shot but having the poker app open does not let me do that so i just downloaded a screenshot app from google play store.
 
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Stabekk

Stabekk

Device
  1. Android
Friend Code
aif8d9x
Username
Stabekk
10 greens for installing Mystery Manor... I'll take that thank you very muchy!

Especially as I got 5 greens for installing it a few of months back and, and... this time, no chasing GI for the cash. Thats GI for you, generous to a fault, wont hear a bad word said against them during the next 2 minutes.
 
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