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For me the update isn't applying, I follow the provided on screen link to the App Store the screen but nothing new loads, it says 'open' but no update is applied. Anyone else experiencing this? My IOS is up to date.

I know Ddave1 but I had no choice. The first set of stereotyped instructions to deal with my issue ignored the fact that I said I was on an iPadPro and were directed at Windows games, so they sent a second set which gave the instructions about deleting as above and they assured me my game...

My game on iPadPro is also bugged, had the loading.... Loading.... issue, but game never launched. Had the identical message from GI non-support saying delete, download etc etc same steps as listed in numerous posts in this thread. I am waiting, waiting for my game progress to be restored I...

Still waiting for a resolution to this matter. I first reported it on 7 September, last reply from GI was 14th September. First response from them told me to go into the game and check my username, write it down and then delete the game. As the game won't load, that was not possible to do. I...

I have iPad Pro, OS is current. Haven't been able to load AC for last 36 hours. It just sits loading..... Loading.... And doesn't launch the game. Yes, I have tried a reboot. Any suggestions? I have put a question to support, awaiting reply. Peta

I did update (on iPad Pro) and for the last 24 hours the game will not load ......loading......loading......nothing happens it doesn't launch. The device is new, the iOS is latest - anyone else unable to launch the game? Can someone help me with this please? I still cannot access the game - if...

Thank you for the reply, my iPad Pro is all of two months old!! Yes the OS is up to date, so it means I cannot play AC?

Not sure where to post this, I have suddenly not been able to load the game on my iPad. Is this my issue, or is it the same for all iPad users? Only been the last 24 hours.

Totally agree Canadian Cowboy - I am also 'over 50' I also do not need SUPER size task screen. I used to be able to 'tap' on the postage stamp image of a flight, remind myself of the status (e.g. 3/30) the tap again to close the info, now I have to go to the 'x' top right to close it I also...

My iOS iPad has updated. I received about 50+ friends requests, including one that I had deleted accidentally. The typeface after the update is much larger - haven't had any time to check much else (I am lvl 43).