Windows Visit to the bank and no free building!

[ucaptain lole]

Swizzzz! I very unusually made a purchase from the bank thinking I was going to get the free building. I got nothing! Big swizz!

 

[Gt city]

Swizzzz! I very unusually made a purchase from the bank thinking I was going to get the free building. I got nothing! Big swizz!

It looks another bug, but do not worry. Open a ticket any explain what happened, you will get your building!
Here is the link for ticket: https://www.game-insight.com/en/support/form

 

[Wasted Eagle]

Yes, ticket is the go-to here.

I had a similar experience. My ticket ended up in their second line help and they set things straight.

I even told GI I wanted a specific building out of the possible free buildings in return. And they gave it, along with the correct funds...

 

[ucaptain lole]

Ok thanks guys. I'll open a ticket. Thanks for the help!