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I think what had been conveyed was that by grinding only romantic passengers that "default (non-event type) passengers" were overlooked. If you are also landing guest planes (presumably) or otherwise receiving passengers such as via gift, these only contribute default passengers (e.g. not romantic) and directly into the terminal.

Without sending passenger flights your terminal is overflowing with non romantic passengers. Often smaller planes are the focus during events so periodically send your largest plane(s) with passengers helps to avoid this scenario but requires management and strategy which can shift over time.