HELP!!! I deleted my game by mistake

[Tweedette]

Hi... does anyone know if it is possible to retrieve my game I deleted it by mistake
HELP! HELP! HELP!

 

[Puppy Chou]

I'm sorry to hear. I did the same a year ago. You need to contact GI. They are very slow to get back to you. I was able to recover my game after 2 weeks. They are in a different time zone, likely Russian. They give you a code to recover the game. I lost it in the middle of the alien quest and didn't complete it. Good luck.

 

[greensmith]

Did you back your game up? On iOS I can back up to iCloud or iTunes on my desktop computer. I set my devices to back up automatically to iCloud every day. That way if a disaster happens I can always restore it to the way it was. I don't know how Android devices back up and restore but I'm sure they do. Perhaps automatically? Perhaps you can restore your game from a backup?
Cheers,
Tom

 

[Tweedette]

Did you back your game up? On iOS I can back up to iCloud or iTunes on my desktop computer. I set my devices to back up automatically to iCloud every day. That way if a disaster happens I can always restore it to the way it was. I don't know how Android devices back up and restore but I'm sure they do. Perhaps automatically? Perhaps you can restore your game from a backup?
Cheers,
Tom

Thanks for the response to my post.
No ! I have been really dumb and I didn't backup my game. !!!
I'm investigating how to do this on the Android.
I have had a response from GI Support and fingers crossed they may be able to reinstate my game.

Thanks again...