Reply to thread

He is 100% following GI customer support protocol. I have had quite a bit of dealings with them in the past Timur included.

Being that my issues were known problems that kept happening I knew exactly what information they would require from me.

Not once did they just use this information and move forward. No they always respond with the basic canned response AND

always ask for all the information I have already provided. It is quite annoying but I have just come to expect it and resend the

information.