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I did visit a neighbour as mentioned above. I don't plan to go through their support ticket system, might as well just continue playing since all I'm missing is just the Bronze Chest. I'm wondering if anyone else got case like this. And if I can't finish the "What Awaits Us" task in a few days due to the bug, I'll just reset my game.

[USER=1952]Free2Play[/USER] should probably investigate this kind of bugs