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Hi, I was following your story here and should say you are one of an extraordinary patience. Sorry to see you quit, though it's understandable.

I started AC nearly 2 years ago and suffered 2 resets from lvl.30+ to zero. At that time GI's support contacts were hard to discover and I didn't know about the this boards exists. So I'd only left to start from scratch. I still feel sorry about the "Rock Fest" event at Win8 I did not complete due to AC failure. I'd wish I could have 4K greens compensation likewise .

Later on, at the LevelCap-40-to-55-AC-upgrade I had experienced some weird errors (who of us hadn't every once in a while) and opened a ticket with AC support. Instead, they just accused me in "time cheating" , "blacklisted" me and threatened to block my AC "if they see cheating again". This was the very point when I lost any faith in GI Support.