Windows Airplanes stall on taxiway even if all stands are not occupied

[jpm-wv]

I noticed a glitch and I've complained to support about a similar problem. The problem is that after landing, an airplane may stall when approaching the gates (terminal sections). When I click the stalled "guest plane", the game tells me that all stands are occupied and that I need to make a flight. The weird thing is that when this happened, all of my airplanes were out on flights. So the "guest plane" just stays there stalled.

I am able to work around this issue by exiting the game and then restarting it. When I restarted the game, I noticed that one of my neighbors had visited while I was attempting to land a "guest plane". This neighbor had been trying to get something from my stalls. From previous similar incidents, neighbors had been trying to get something from houses and businesses.

This glitch occured March 2, 2019 at 9:54 pm Eastern Standard Time (I live in the US so daylight savings does apply). I feel I have to report the time as this does appear to be a timing issue where more than thing is happening at the same EXACT moment.

 

[PLMerry]

Like this?

@Ur-quan

 

[jpm-wv]

Exactly. And it's happened even more times.

 

[PLMerry]

@pilot-wv Is the date you listed right. That was almost a year ago.

 

[Rick]

Having the same issue. Just cleared the last one by shutting down my iPad and restarting it.

 

[jpm-wv]

I meant 2020.

 

[PLMerry]

@Ur-quan I believe @pilot-wv meant 2 Feb 2020. This has been a consistent problem that has been reported multiple times. I know there are easy work arounds, and GI might have tried to fix it with the guest plane UI, but it has not helped. Additionally, the guest plane UI has some serious issues too.

 

[PLMerry]

@pilot-wv & @Rick One of the easiest work around is to just open up a neighbors airport and go back to yours. The stuck planes will just disappear. If a plane that was stuck is yours, not a guest, it will re-que and land again, or just magically appear on a stand.

 

[jpm-wv]

I wonder if this has to do with something happening at the EXACT same time (concurrency). I noticed that if I completed a set that if I clicked the "Collections" icon, it would not show the collection that was ready to be completed. When Ilooked afterwards, I had found that a neighbor had visited and collected something from some buildngs.

 

[PLMerry]

@pilot-wv I don't think the exactness of time is quite the issue. I would be more inclined to think it is due to the multi-platform nature and syncing between all the different platforms. Time I believe is an issue when devises sync with items out of time order. For instance a Windows 10 computer syncs at 22:01:01. Then a neighbor syncs with an event that happened at 22:00:50 on an android device. When the Windows 10 syncs again it looks for everything that happened after 22:01:01 and gets confused with an items time stamped prior to that. When I stopped programming 10 years ago syncing was just starting to be an issue, and much of my thoughts here are speculative. I do know though that syncing is handled different across device types confounding the issue even more.

 

[jpm-wv]

It's hard to say what exactly happened and we both could be missing something. There's a lot of unknowns here and even something time-zones can throw off comparisons (I've seen that happen and that can be fun if you don't know what time-zone you are talking about). Let's start from square one again.

And the question I ask is what happened with me at March 2, 2020 at 9:54 pm Eastern Standard Time (I live in the US so daylight savings does apply).. I'll be nice and try restating that as "What happened at March 2, 2020 at 2:54 pm Greenwich Mean Time?""

 

[jpm-wv]

Anyway, thanks for the advice about "visiting a neighbor" when an airplane stalls. I hope that the developers are able to fix the issue whatever it is.

 

[Pendragon]

This is becoming irritating.

 

[VdW]

I don’t know, but after the 7.10 update, I face much less glitch with “plane stall in taxiway” than before. So for myself, I feel there’s an improvement on that front.