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Do you have access to your friends and allies now?

I answered support as soon as they requested but still no access to friends, I'll send a reminder, thanks.

When I click the gift-button now I can send gifts but have no friends, they al disappeared and when I want to add I get a popup that I am a cheater? Or that all the people I want to add are cheaters? My alliance all give a cheatermessage when I want to visit, is this normal?

I received an automatic reply but there is no support number on there, should there be? I'll send the screenshot, thanks for the tip :)

My game (adding friends, alliances, gift sending and receiving) is blocked, a pop-up message shows up that says that I cheated. I don't know what went wrong and sent a message to the developers through Tec Support. Does anybody know how long it takes before I get a reaction? I really want to...