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  1. Free2Play

    version 5.8.10 is out for windows

    It's there for a long time already. For all buildings that require additional items after construction there's an info button in the Store in the Required section. Tapping it will open a hint with a list of items.
  2. Free2Play

    Android updated? 5.8.12 now available

    We've just released 5.8.13 for Google Play. Yes, that's second tech release in two days (insert sad emoji here). There's a feature that we introduced in 5.8 that allows you to 'take' new quests without opening them. Like, there's a quest available to you that asks to visit 3 Eateries, but you...
  3. Free2Play

    Android updated? 5.8.12 now available

    This is a wild guess at this point, because we have no control over it, but something along the lines of 3-12 days from now.
  4. Free2Play

    BACK TO SCHOOL EVENT 2017

    Our update on iOS, as updates of many more games, is tied to this Apple's update. iOS update will be released a bit later than Google Play and Windows this time around because of it.
  5. Free2Play

    Android updated? 5.8.12 now available

    Hey, there's a bug with new version: the hints for all collectible items in the Collections menu don't work. We're aware of it, a fix release is on its way tomorrow. The special event should work fine, though.
  6. Free2Play

    How drop rates work - my thoughts on it

    It's always a single event, and chances for all items from a flight or a building are independent.* That's why on higher levels you might fly 50 times somewhere and get nothing except coins and experience points, and then on 51st you might get 2 or 3 items from the same flight. * Legal...
  7. Free2Play

    How drop rates work - my thoughts on it

    I can't get into details, but most of your assumptions are wrong. There's one general rule: bigger planes that require more passengers have better drop rates than smaller ones — this way higher level players don't get punished for acquiring bigger planes and progressing through the game. It...
  8. Free2Play

    Down the Rabbit Hole

    I don't mean to interrupt, but I hope everyone here understands that using the card hangar for regular planes the way you do is a bug, and we're going to fix it eventually? Don't be disappointed too much when it happens, as we do find time to fix old bugs.
  9. Free2Play

    Another new update coming?

    More bad weather conditions. Solar flares, tornadoes, earthquakes. Just kidding. There'll be cool new things, but we don't usually announce anything prior to releasing it.
  10. Free2Play

    Another new update coming?

    We're releasing new updates roughly every month, you know.
  11. Free2Play

    NO UPDATE FOR WINDOWS

    It's a good thing, then, that you don't have to get any of them to progress through the game, isn't it? It's your personal achievement if you go after them — and that's the value you get from it.
  12. Free2Play

    Down the Rabbit Hole

    Hey, there was a critical issue with an event on our part. My apologies. It should be back for everyone now, but if you were online and playing while this happened, your event progress is lost. Please contact a support team and we will restore your progress. There's an announcement concerning...
  13. Free2Play

    NO UPDATE FOR WINDOWS

    The positive attitude of our players always inspires us to go forward with new updates. :sneaky:
  14. Free2Play

    New Update - Weather Station

    Well, the QA didn't go so well, so we decided to wait until Monday with releasing it.
  15. Free2Play

    New Update - Weather Station

    It should be out later tonight if all goes well.
  16. Free2Play

    Alliance Picture change

    Thanks for reporting it. Yep, that's a bug, drop a line to support team — they'll fix it.
  17. Free2Play

    New Update - Weather Station

    Also, a couple of things we did in 5.7 that you might not notice immediately, but I hope will be of help to you. When you send a gift, you can now sort your neighbors the same way you sort them in the Neighbors menu. Now you can easily send gifts only to your favorite friends. When visiting a...
  18. Free2Play

    New Update - Weather Station

    Hi. Please don't tag me in posts. If there's something urgent, like your game being stuck at loading screen or you lost your progress because of a crash — drop me a line in PM, and I'll try to ensure the support team helps you with your ticket in a timely manner. If everyone will start tagging...
  19. Free2Play

    Long Awaited Mail (2017) event

    There're too few top level players to do events only for them. And I mean it. Reaching top level is a considerable effort regardless of your strategy — although good strategy gets you there faster, of course. We don't want to force everyone to reach top level to see cool new things. And even if...
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