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And, by the way, it looks like we finally have a greenlight for release. It should be out later tonight.

I don't know where you've picked up this crazy idea, but it's certainly not something I've written anywhere. There's a thin line between 'you don't get a few gifts because you didn't play the game at all for a week' and 'we'll delete your game if you take a break for a few days'. The former is...

Well, I promised you an update in August on the first page, and so far it still has a good chance to happen. But there're some tech issues right now beyond our control that need to be resolved by a third party. We all hope this happens sooner rather than later.

Sorry to disrupt the space discussion, but here's a list of known bugs coming with 6.10. 1. The alliance member list updates only after closing and re-opening the window. 2. The incoming gifts counter updates only after closing and re-opening the window. 3. The drop box art in the Auto Collect...

There's this old joke about a project manager who believes nine women can produce a child in a month. As in — tagging me about date of the update doesn't get us any closer to it. It should be out this week, but that can always change if we find some critical errors in the final QA rounds.

The UFO special event has been available from level 16 during all previous years, it's going to stay this way.

If we don't count the reserve hangars for alliance missions, they'll be very easy to abuse. The alliance missions are random within certain basic rules, but are harder on higher levels. We've made them around 20-30% easier half a year ago, I believe (I can't put an exact date at the moment). We...

Well, this all went down as usual — no one's discussing the actual update, but everyone's upset about a balance change made over a year ago (I'm exaggerating here a bit, of course). The updates are coming monthly with new features because our employer is a commercial company that makes profit...

Although I understand old time players' frustration about this limit, it's not going away no matter what happens next with Airport City. That was not my decision to do it this way, but that doesn't change anything. We'll have to live with it.

Yes, that was just a bug, it's fixed.

Hi, we're close to having a feature complete build, and therefore I can give you a quick preview of 6.10 update that's coming in August. It Came from Outer Space special event with a new reward: the Enigma House. The event shop with four spectacular buildings: the Jupiter Storm, the Venus...

Hey, version 7.0 as in a 'very major update' is indeed in the works, but it is still in early stages of pre-production, and it certainly will not be ready by August. It looks like November at best. I'm not ready to reveal what it is about just yet, but it's nothing that we've announced or hinted...

I wish it was! Nah, it's just a tech update of one of the third-party tools we use, and iOS only because all other versions already have it.

Hey, I've tried to add your profile to our 'things to check' list yesterday, but you don't have a friend code in your profile and you didn't provide a ticket support number. Screenshots tell us nothing, unfortunately, we need a friend code to see your profile (or anyone else's), that's a base...

I want to help you, I truly do, but we can't repeat this issue on any of our accounts or devices. A couple of notes here: 1. Weekly alliance missions will count only for those flights that are both started and completed while being online. 2. Flights do take time to record on our servers...

We have the same prices across all platforms*, but each store charges its part as well, and local currencies and their exchange rates have a vast impact on the final price, too. As for the subscription, they each require a separate way of doing it for every platform on a tech side, otherwise we...

Totally sounds like First World problems!

As far as we know at this point based on what our engineers tell us, occasional glitches are to be expected until the end of the week at least, because new system was introduced with a mid week update, and it will be fully operational starting with next week.

We've checked game compatibility with your device, it should run fine both on 6.7.37 and 6.8.29. I suggest to contact Google Play support.

We've done some 'on the fly' changes that should improve things. And we'll look out for ways to further minimize the lag between the flights being completed and the counter being updated. I have to kindly remind you that's a community run by fans of the game, not an official Facebook page run...