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Will do. So far I’ve sent them a screenshot of my purchase in iTunes

Thanks all for the help. Got my game back on. Just trying to sort the gold subscription now (y):banghead:

Thanks for the help. One more question. Just so I’m clear. What is hard closing the phone ?

Ok I’ll try that. But how do I go about get my subscription active. I’ve just paid £103 for the 6 month one. Surely I must be able to get it active

Yes tha

I’ve completely erased the old device and thrown it in the river

Thanks. I’ve tried reinstalling a few times and played to level 4 but nothing popping up

No I can only see a conversation reference code

they said they sent some files. I cannot see any files whatsoever. I only want to use the new iPhone.

Thank you GI has just sent me a message saying they have sent me files to restore my game. They said if I have any more problems I should ‘reboot’ with a stable internet connection. Any idea what that means exactly? Should I delete the new AC app/ Game that I started ( only to be able to...

I’ve tried requesting a refund. It just says your request doesn’t meet our terms and conditions. Still no response from G after explaining this misunderstanding :banghead:

How did you contact g and get it sorted

So I’ve deleted both games from both devices in the hope that when I reinstall it it would open up and ask me to choose which game I’d like to proceed with. Now even after playing through level 3 and onto 4 I still don’t get any notification pop up asking which game I’d I like to proceed with...

Ok thanks. I didn’t know this wasn’t allowed

I’m in Uk

Also. Why would they ban me? I’m not cheating. I merely started a support account on my old phone.

W When I click on the subscription to repurchase in my main account it says that I’ve already got a subscription that will renew in September.

Wondering if anyone can help or shed some light? I have a gold subscription ( only renewed recently for 6 months) I also recently moved from an older iPhone to my new iPhone. I kept the old one and started another support in the hope I’ll use it for another F20 ring. Most days when I start...

What time are you back on pad?

Thanks for helping me out off the blue pad. See you tomorrow