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Windows Download failed on opening game.

WitsEnd

150+ Star Club
Device
  1. Windows PC
Friend Code
20B6JPVAX
Username
WitsEnd or WE if abbreviated
Just experienced the following :(

Version 8.26.14.0 Windows 10 Game installed from GI website, not Windows Store.

February 03, 2022, 11:53 +0100
Version 8.26.14.0
Windows 10
Game installed from GI website, not Windows Store.

On attempting to open game, after white background GI logo opening screen, game appears to want to download updates.

Download appears to fail - see attached screenshot.

Tried to "Retry" = same result.
Shut down laptop - restarted OS - restarted game = same result.


 

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Just experienced the following :(

Version 8.26.14.0 Windows 10 Game installed from GI website, not Windows Store.

February 03, 2022, 11:53 +0100
Version 8.26.14.0
Windows 10
Game installed from GI website, not Windows Store.

On attempting to open game, after white background GI logo opening screen, game appears to want to download updates.

Download appears to fail - see attached screenshot.

Tried to "Retry" = same result.
Shut down laptop - restarted OS - restarted game = same result.

You have now to contact Gi support they will fix it for you.
Dont try do anything other wise maybe it will be crashed.
 

WitsEnd

150+ Star Club
Device
  1. Windows PC
Friend Code
20B6JPVAX
Username
WitsEnd or WE if abbreviated
You have now to contact Gi support they will fix it for you.
Dont try do anything other wise maybe it will be crashed.
Hi Husam

Have done - thanks - my post is an extract of their autoresponder email. My post was to make others aware of potential issues.

Cheers.
 

WitsEnd

150+ Star Club
Device
  1. Windows PC
Friend Code
20B6JPVAX
Username
WitsEnd or WE if abbreviated
This issue has popped up for many players according to Facebook. Hope they rectify it soon and give a smoother play by preventing this issues further on.
Probably their servers were overloaded - my game has now downloaded the fairly small update (not a fast as normal) and I'm back online.
 
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