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Windows Account Violation Error

Device
  1. Windows PC
Friend Code
20t569fm
Username
Eilonwy92
Has anyone else dealt with this message:?
"Your account has been found to violate our terms of use. Please contact support if you believe that's an error."

What happens to my account?
Are they able to correct the error?
 

LjGibbs

350+ Star Club
Device
  1. Windows PC
Has anyone else dealt with this message:?
"Your account has been found to violate our terms of use. Please contact support if you believe that's an error."

What happens to my account?
Are they able to correct the error?

Yes they can rectify it. Contact Gi Support and let them know. Please stress to them first that you haven't time travelled and that you do have a stable and secure internet as these are the things they ask. Details at bottom o forum page for Gi Support. Don't worry this has happened to many of us before.
 
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