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Same for me :) Finally!!
Maybe they were right, or just found that bug. However, good luck for you, hope you have enough time and luck to complete the quest ;)
It seems to be that the support don't understand the problem...they said again, it would be normal, that at beginning there are only a few trees and the volcano should change stages.
I don't have only a few, i don't had not a single one since the event started...what's not to understand?
The...
The answer of the support was today:
"Please, wait until the volcano changes the stage. Since it only appeared, the are very few burnt trees yet. They will start to appear soon. There is no error in the situation described."
I tried the game on Facebook, there were directly some burnt trees...
I have tested it on Facebook (was on Level 7) and as i reached Level 8 the event appeared and they was directly burnt trees around the city. So it must be a bug.
Yep, have the same problem on android. I can click on the volcane and collect chainsaws in neighbour-cities, but since the event started, i had not a single burnt tree in my city.
i have contacted the support, their answer today was:
"Please, wait until the volcano changes the stage. Since it...
Hello Community!
As the title already says, i have a problem on my android phone with the new quest "Age of ash".
Unfortunately, they are no burnt trees spawning around my own city, but i could see them in neighbour cities. I only have a "!" over the volcano in my own city.
I have already...
Hello People!
Has anyone still have the problem with the burned trees? I can't see any in my own city, only at neighbours. i am already at the 4. quest, where i should use the chainsaw to cut a tree out in my own city.
The support has just answered, they say this issue were fixed, i should...
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