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Windows Slow motion game after update 6.13.9

Device
  1. Windows Mobile
Friend Code
23qdalmw
Username
NB-Björn
It's pretty easy - just start a new game on your android device, when you hit level 3, submit a ticket to GI support with old and new neighbor codes, as ask them to transfer your game. You will (probably) lose all your neighbors and alliance, but now you can get all new neighbors from the forum. :D

It may take a few days for GI support to transfer your game, they seem to be running slow right now - odds are you'll lose out on the event :( Never know - they might transfer you the same day.
Yesterday I contacted the support but I only got an answer in Russian that I should describe my request more exactly. No support ID.
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I don't know that it's any precise level - just saying google play may kick in at any time (or unfortunately, not at all :(). I'd keep on playing, but message GI support again to let them know that google play hasn't restored yet. There's really no reason why GI support can't restore the game, especially if google play isn't doing it.
Question. If youre switching from android to windows 10 computer, you start a new game, if the game you want to keep has f20, does the new game also have to have f20 or is your gift list also transferred. Probably a stupid question. Dont want to find myself stuck witb pax instead of f20!
 
Question. If youre switching from android to windows 10 computer, you start a new game, if the game you want to keep has f20, does the new game also have to have f20 or is your gift list also transferred. Probably a stupid question. Dont want to find myself stuck witb pax instead of f20!
When I transferred from windows PC to android, I got the exact same game back, but lost all my neighbors & alliance. Pretty sure the gift list was transferred as it was in the original game - I kept my f20.
 
Yesterday I contacted the support but I only got an answer in Russian that I should describe my request more exactly. No support ID.
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When you contacted support, did you use the ingame contact, or the website? I've never had responses from the ingame contact - if you use the website, you should get an automated reply with a ticket #.
http://www.game-insight.com/en/support/form?lang=en

Be sure to let them know you want to transfer your game from Windows phone to android, give your old neighbor code, and your new one.
 

Douglas

150+ Star Club
Device
  1. Windows Mobile
It's pretty easy - just start a new game on your android device, when you hit level 3, submit a ticket to GI support with old and new neighbor codes, as ask them to transfer your game. You will (probably) lose all your neighbors and alliance, but now you can get all new neighbors from the forum. :D

It may take a few days for GI support to transfer your game, they seem to be running slow right now - odds are you'll lose out on the event :( Never know - they might transfer you the same day.
i not have android or ios to change kk i lose this game, bye bye airport :(
 

Agent_L

350+ Star Club
VIP Flyer
Device
  1. Windows Mobile
Username
Agent L
Well, the engine is pretty lousy, judging by it's sky-high hardware requirements (eg a dual-core pentium is too slow) and most updates seem to be only for the worse.
 
Device
  1. Windows Mobile
Friend Code
23qdalmw
Username
NB-Björn
Yes Thanks, i already got a Ticket but i don't have the feeling that they can help. Friday was the last message that the Dev Team is contacted and i receive an answer shortly. Now in sunday, i receive a message, if i need more help i have to answer or my request will be closed soon. 2 hours later i got another message they need further Information to solves the request. The same Information , i give them already in Thursday. What's up there? I can not understand and don't know if i get really help there.
 
Device
  1. Android
Friend Code
0456KDFH
Username
Paologb68
[QUOTE = "Free2Play, post: 377479, membro: 1952"] Ciao,
Temo di avere delle brutte notizie. Alcuni dei dispositivi Windows Phone non sono più supportati dal nostro motore di gioco con il suo ultimo aggiornamento e, poiché si tratta di un software di terze parti, non possiamo apportare modifiche significative al suo funzionamento. Poiché pochissimi giocatori di Airport City usano ancora i telefoni Windows e non ne abbiamo molti noi stessi per testare gli aggiornamenti, questo problema non è stato noto fino a quando l'aggiornamento non è stato rilasciato e quindi non potevo avvisarti in anticipo.

Se il tuo gioco è diventato non giocabile, il team di supporto ti assisterà nello spostare il tuo profilo su un'altra piattaforma mobile o PC Windows: questa è la migliore opzione che possiamo offrire. [/ QUOTE]
[QUOTE = "Douglas, post: 377544, membro: 9529"] Vorrei informarti che chiunque abbia dispositivi Windows Phone con directx 9 non funzionerà, poiché non ho un altro dispositivo Android o iOS, lo farò lascia il gioco dopo 1 anno, al livello 76 haha, buona fortuna a chi resta [/ QUOTE]
Ho lo stesso problema sono passato a Android ma ancora oggi non ho recuperato il mio livello operativo precedente,
 
Device
  1. Android
Friend Code
0456KDFH
Username
Paologb68
[QUOTE = "Paolo. Gb, post: 379301, membro: 9789"] [QUOTE = "Free2Play, post: 377479, membro: 1952"] Ciao,
Temo di avere delle brutte notizie. Alcuni dei dispositivi Windows Phone non sono più supportati dal nostro motore di gioco con il suo ultimo aggiornamento e, poiché si tratta di un software di terze parti, non è possibile apportare modifiche significative. Penso che non ci sono molti problemi in aeroporto.

Windows 7: è il miglior profilo di Windows Mobile: questa è la migliore opzione che possiamo offrire. [/ CITAZIONE]
[QUOTE = "Douglas, post: 377544, membro: 9529"] Vorrei informarti che chiunque abbia dispositivi Windows Phone con directx 9 non funzionerà, poiché non ho un altro dispositivo Android o iOS, lo farò lascia il gioco dopo 1 anno, al livello 76 haha, buona fortuna a chi resta [/ QUOTE]
Ho lo stesso problema sono passato a Android ma ancora oggi non ho recuperato il mio livello operativo precedente, [/ QUOTE]
 
Device
  1. Android
Friend Code
0456KDFH
Username
Paologb68
Ho lo stesso problema sono passato un Android ma ancora oggi non ho recuperato il mio livello operativo precedente, 23m8a95l. Nuovo 0456KDFH
 
Device
  1. Android
Friend Code
0456KDFH
Username
Paologb68
[QUOTE = "Douglas, post: 376555, membro: 9529"] Dopo l'aggiornamento il mio gioco si sta bloccando, come se fosse in slow motion, qualcun altro con lo stesso problema? [/ QUOTE]
 
Device
  1. Android
Friend Code
0456KDFH
Username
Paologb68
Ho avuto lo stesso problema con Windows e sono dovuto andare in Android e non sono ancora entrato in possesso dei miei dati precedenti.
 
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